Hello, i have a problem with launcher, when i want to open the launcher there is an error “Unsoported graphic card”, i have Ati Radeon HD5770(1GB GDDR5), i tried everything and only it’s work it is to Repair launcher from control panel, when i repair launcher it opens, but every time i close the game and launcher it will not start again, with same message"Unsoported graphic card", so obviously it is not hardware that make problem because it actually starts and work fine, i think maybe my Windows 7 could be problem…
Providing you’re running 64-bit version of Win7 (hit Win + Pause/Break keys to check):
- ensure you have the most recent driver available for your, ehm, 11yo video card
- ensure you have all system updates that were ever released for Win7
- get the latest version of .NET Framework
- get latest DX11
Sorry i forgot to provide that information, it is Windows 7 ultimate 64-bit,
I already have latest driver for my old graphic(it is very old, but it is good for me and it still can run a lot of games i love), i have latest net framework and dx11, very wierd is that i can run launcher just after repairing it from control panel, and if i close launcher and try to open it again it will say that message"Unsuported video card…" , It looks like something is wrong in the update of epic games launcher
very wierd is that i can run launcher
just after repairing it from control
panel
Honestly, it does sound dodgy. Have you consider reinstalling the launcher?
Yes, when i reinstall it, same situation, it runs first time, but soon as i close it and try to run again again comes that boring message"Unsuported graphic card"…
I really dont know what is happening
What CPU are you running? I wonder if the launcher is accidently picking up integrated GPU.
Can you try adding -OpenGL to the launcher:
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe -OpenGL
I am running Intel I3-530, he have integrated graphic, so it is possible that launcher picks integrated graphic, if this is a case how i can fix it?
With -OpenGL launcher stops working when i open it…
Thanks for your patience and helping 
The safest bet would be to disable it in BIOS. It used to be an issue, especially with laptops but was patched afaik.
When I google your symptoms I mostly get Win7 related hits. Hard to tell. Sorry.
How many devices actually show up in Device Manager → Display Adaptors?
There is just one, my dedicated video card.
Yes, it looks like i need to install win10, but then i have issuses with other drivers…
Everything is old, from motherboard to the hard drive, everything is 7+years
Technically you should be able to run it on that machine but Win7 is not really compatible with a lot of new stuff. Is the goal to run the launcher or the Unreal Engine?
That is most annoying thing, it actually runs after repair in cp, so with sure i know that i can run launcher and game with this pc and this windows, so yes my goal is to actually run the launcher so i can continue play game
I should have suggested trying it with Win64, too. 