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I can't send my reply to Unreal Engine Billing


I recently applied for the educational UE4 license for my university.

Anita E from Unreal Engine Billing department asked for some info due to my application.

I'm trying to answer, but my emails came back.

I guess the problem is I registered with guven.catak@bahcesehir.edu.tr but now my email is guven.catak@comm.bahcesehir.edu.tr as a result of an update in the university email system.

Could you help me with that please? Could you change my email to guven.catak@comm.bahcesehir.edu.tr in my registration?



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asked Sep 22 '14 at 02:15 PM in Legal & Licensing

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Hi Güven,

So very sorry about this. Apparently there was some sort of email issue that cause a few emails in-bound to Epic to bounce. Please do try to resend. I will also escalate this to our customer service team so they know to look for your note.

All the best, -j

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answered Sep 22 '14 at 03:07 PM

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Truffle Muffin STAFF
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avatar image guvencat Sep 22 '14 at 05:30 PM

Problem is solved. Thank you! G.

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