Unreal Engine crashes on launch

Development Platform & Builds
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1

Hello

I just bought UE4 and it crashes when it’s launched

My computer specs are:

Toshiba
Qosmio X70-A
Intel Core i7-4700 MQ COU @2.40GHz 2.40GHz (8 cores)
32.0 gb of RAM
Windows 8.1 64-bit

Intel HD Graphics 4600
NVIDIA GeForce GTX 770M

UE4 is installed in the C drive which is a SSD

I’ve attached a DXDiag report to this post

thank you!

2

This is my DXDiag report

And this the Unreal Engine Launcher crash log

3

Dump File

4

Hello alobf,

I would like for you to make sure your integrated graphics card is disabled.

5

Thank you very much that worked!

But now I’m having a really bad problem with the launcher and the editor

When I open the Unreal Engine Launcher it uses 30% of my CPU, and when I move the window around it goes up to 100%!!!

When I open the editor it gets much worse, the CPU stays almost at 100% of usage even though I’m at the lowest graphics quality

thanks!

Zip file containing Screenshots

6

Glad to know that disabling the integrated graphics card was the correct solution for you. However, if you could post the problem with your CPU maxing out as a new issue that would help us out. This helps with the tracking and organization of user issues. You can post a link in a new comment under this issue and I will be more than happy to hop on the new challenge.

Please and Thank you

7

Thanks! I made it a new question