Launcher Doesn't Launch/ Appear,

Hi,

I just installed UE4 (the launcher anyways) and it doesn’t want to start.

I’ve installed the redist .exe’s and that changed nothing.

Upon attempting to launch, it just gives me the ‘loading’ icon before promptly disappearing again. I’ve Googled the issue, of course and i can’t find anything, not a lot of people appear to have the problem i’m having bar a few.

Specs:
i7 - 3770K
GTX 970
8GB RAM

Thanks for your help in advanced.,

Hi,

Thank you for providing the logs but, can you use the following troubleshooting guide to get the verbose logs and post here for us: https://wiki.unrealengine.com/Troubleshooting_Launcher_Problems

Thank you!

Tim

Hi Tim,

Thanks for the reply.

I have attached the necessary files for you too look at. (As far as i can tell :slight_smile:

Thanks!

Lewis.

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On another system, i just installed service pack 1.

When trying to install the launcher it just asks for SP1 for windows 7 to be installed. A tad confused here…

Can anyone, please help!?

On your second system, did you install SP1 using Windows Update? Did it prompt you for a restart? Many times, Windows updates are not applied until the computer is restarted.

Hi lilpopjim,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please respond back to 0xDEADBEEF’s last post.

Thanks,

TJ