Launcher stuck on Syncing your account

Whenever I launch the Unreal Engine launcher it says “Syncing your account” and nothing ever shows up.

I’ve checked my connections and firewall and it lets me log into the launcher so I’m wondering what the problem is.

Thanks for any help

EDIT:
It made it past the “Syncing your account” part but even though I’m subscribed a yellow button saying “Subscribe” has appeared and there seems to be no other way of entering the editor :frowning:

Windows 8.1

Turns out that it stopped saying that after about 5 minutes and now just says “Subscribe” when I already did :S

Seems to have worked itself out after I downloaded some of the free content from the Marketplace.

Interesting. What OS are you on?

That could be because of a connection error. The high traffic may be causing problems when trying to connect to the server. Can you restart the launcher (I’m sure you have already) even if you have already.

I have the same problem but I’m still stuck… Plz Help!

Hey inRome,

Please check out this thread: [Official] Read this if your Download has stopped around 81% - Getting Started & Setup - Epic Developer Community Forums and scroll through the answers in that thread–there is a user that had same issue with being stuck on the “Subscribe” button, but was able to work around it.

If following the steps in that thread does not help you work around this issue, please let us know.

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.