Unreal 4 Installer does'nt work

Hi there !
Well after the launch of the UE4 for 19e a month i sucribed to it and now i’m trying to install it after i downloaded the installer .

Well the thing is it’s not working at all. I get a fatal error after 10s.
it’s pretty frustrating because i want to start asap , but it’s worth the wait =)

Please help :slight_smile:

Hi Elunil,

Can you please provide a screenshot, or more information, for the exact error that you are getting?

Thanks

I’m sorry i just found another post with the same mistake, basically the installer is crashing after installing DirectX and i got this

“CrasReportClent has stopped working”

But i’m gonna check on the other post. i was just being hasty.

Okay. For reference, here is the other post.

https://answers.unrealengine.com/questions/12375/crashreportclent-has-stopped-working.html

Hi Elunil, can you attach your dxdiag by any chance?

Hi carlos ! here is my DX diag, tell me if you need anything else !

link text