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[Bug] Editor Window Black Border

Hey folks,

I have a problem with my installation of Unreal Engine 4. There's a black border at every right side of every editor window: alt text

But this isn't just a visual problem: Every button reacts as if it's offset by the amount of the black border: e.g. if I click or hover directly over the close button of the window - it won't react. But if I move a little bit to the right into the black and click there it works.

I'm working with Windows 7 64x

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asked Mar 19 '14 at 09:18 PM in Bug Reports

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ManuYasha
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avatar image Nick Darnell ♦♦ STAFF Mar 19 '14 at 09:23 PM

Hmm - do you have any sort of programs installed that might try to change the styles of windows, theming programs...etc? Or maybe programs that try to scale windows to make text larger?

avatar image ManuYasha Mar 19 '14 at 09:27 PM

No nothing of that sort. It's really strange :/

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3 answers: sort voted first

After all this, I re-installed the drivers from the HP website and the black border is suddendly gone. Thank you all for your support, I really appreciated it!

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answered Mar 20 '14 at 06:28 PM

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ManuYasha
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Lets try opening up the Widget Reflector

That will allow you to pick on different widgets in the UI to see how they are composed, how big they think they need to be...etc. Maybe we can get a better idea of what's going on after you mouse over the black region.

alt text

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answered Mar 19 '14 at 09:39 PM

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Nick Darnell ♦♦ STAFF
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avatar image ManuYasha Mar 19 '14 at 09:52 PM

Ok. I can't really focus the black border with the tool as you see here: alt text

The black border is also in the menus and squishes them badly:

alt text

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menus.png (57.3 kB)
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Ok, I've just noticed another thing: The black border is dependant on the window size. When I resize the window to a certain dimension it disappears completely and I can use the GUI without any problems... But sadly not in maximized window mode

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answered Mar 19 '14 at 10:05 PM

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ManuYasha
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avatar image Nick Darnell ♦♦ STAFF Mar 19 '14 at 10:07 PM

Is it just a sweet spot or is it going less than X and the border gets bigger, and going more than X and the border gets bigger? Or is it more like every window size smaller than 800x600 looks fine

avatar image ManuYasha Mar 19 '14 at 10:11 PM

It's completely gone on some spots, then at X+1 the black border reappears really big: alt text

But it get's continously smaller when I drag the window further to the right (increasing X): alt text

This repeats a few times over the full screen width.

small.jpg (43.9 kB)
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avatar image Nick Darnell ♦♦ STAFF Mar 19 '14 at 10:35 PM

This is very strange. I'm looking into it. In the mean time, can you give me some additional info about your system. Just go to Start > Run dxdiag, and it will spit out a text file all machine hardware and driver information that might help us. The UI in UE4 is drawn by the GPU, so if you have a weird problem with your video drivers it may cause something like this. Consider updating your graphics card's driver.

avatar image ManuYasha Mar 19 '14 at 10:42 PM

Ok, let me know if I can provide you any further information link text

dxdiag.txt (25.2 kB)
avatar image Nick Darnell ♦♦ STAFF Mar 19 '14 at 10:49 PM

Great, looks like the last driver you got was from 2011. So my hope is all will be solved with some new drivers from ATI/Intel.

avatar image ManuYasha Mar 20 '14 at 12:20 PM

Sadly the manufacturer (Hewlett Packard) doesn't provide any new driver update on their website for my model and Windows 7. I know it must be inconvenient to invest extra time in compatibility issues like this, but I'd love to use UE4 on my laptop for universtiy and this issue is the only thing that's really keeping me from working with it. I'd deeply appreciate it.

EDIT: I can't use the drivers from AMD thenselves, becaues they're incompatible with the HP-hardware - even their autodetect and install service won't let me install any drivers from them.

avatar image PacoChan Mar 20 '14 at 02:39 PM

Don't download the drivers from the manufacturer site. Those are always outdated. Download them always from the official site. In your case: http://support.amd.com/en-us/download

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