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Unreal Engine 4 Crashes on launch

Hello, I just bought unreal engine so try it out for my new project. I downloaded the installer and installed everything fine but when I try to launch the program afterwards it just crashes. Below is a proof-picture:

http://gyazo.com/dc0b4e1f6e81755cf4a76cca780d2364

Help me ASAP pleasethankyou

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asked Mar 19 '14 at 10:28 PM in Installation & Setup

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Siggen
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avatar image Carlos Cuello STAFF Mar 19 '14 at 10:48 PM

Hi Siggen, can you post your dxdiag file? What CPU are you using?

avatar image Siggen Mar 19 '14 at 11:05 PM

Sure thing, let me know if you need more info from dxdiag http://gyazo.com/63cf628b9def628d2c25cfd80f14a1fd

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2 answers: sort voted first

Yes it work finr now. Just z windows update problem :). Thank you.

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answered Apr 08 '14 at 10:10 PM

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Wizroll
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Hi Siggen,

Can you upload the file as part of the post, we don't have gyazo accounts - you can attach any file with the paperclip button on a comment or answer.

However, from the small glimpse they give you it looks like you're running the OS in Swedish mode. While our localization system should just work, it's possible there's a bug in the launcher. Can you try changing it back to English US to see if that fixes it?

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answered Mar 19 '14 at 11:10 PM

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Nick Darnell ♦♦ STAFF
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avatar image Siggen Mar 19 '14 at 11:14 PM

Here's the whole dxdiag file. Yeah just tried switching it to English US but it still crashes before the launcher so it didn't work sadly :(

link text

dxdiag.txt (27.7 kB)
avatar image reefG ㇱ Mar 19 '14 at 11:14 PM

I am also crashing on launch - OSX 10.9.2 - Mac Pro 2013 !

avatar image Carlos Cuello STAFF Mar 19 '14 at 11:18 PM

Hi reefG, can you post a screenshot of what you see when it crashes? Also, can you attach the log? It should be in Documents\UnrealEngineLauncher\Saved\Logs\

avatar image reefG ㇱ Mar 19 '14 at 11:26 PM

Here are the logs,link text

ue4.log.zip (3.6 kB)
avatar image reefG ㇱ Mar 19 '14 at 11:36 PM

and here are the launcher logs link text

archive.zip (11.0 kB)
avatar image reefG ㇱ Mar 19 '14 at 11:39 PM

launcher logs link text

archive.zip (11.0 kB)
avatar image Edward J Mar 13 '18 at 01:59 AM

I have this same problem on my mac. not sure what to do.

avatar image Matthew Slanchik Mar 20 '14 at 05:22 AM

I am also having this same issue on Windows 8.1 64-bit

avatar image 7BA Mar 20 '14 at 10:35 AM

My crash Win8.1 64-bit when click launch (UE4Editor-Cmd.exe)

[1]: /storage/temp/1750-dxdiag.reportwer.zip

avatar image JACLEMGO Mar 24 '14 at 06:30 AM

I have the same issue, here are my specs: Lenovo IdeaPaz z570 Win7 64bit Intel i7-2670QM Ram 8 Gb Nvidia Geforce GT520M

CrashReport

avatar image 7BA Mar 24 '14 at 06:39 AM

I reinstalled OS to Win7 64bit and works fine. I thing the problem was switching graphics (win8 dont have switch option, switch automatically).

avatar image Wizroll Mar 24 '14 at 11:58 AM

Same proprem. I have install the .exe and i want to start udk for install data and i have always crash i just see a pop up windows and nothing. I have windows 7 64X, i7-4770k, 16g ram ,nvidia 660GTX.

avatar image Stephen Ellis ♦♦ STAFF Apr 02 '14 at 08:38 PM

Hi everyone,

Apologies for the delayed response. Please let us know if you are still experiencing this crash since updating to version 4.0.2.

Thanks!

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