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"Error! No Version Information Recieved."

I have just downloaded UnrealEngineInstaller- 1.8.2 and was met with this error upon completion. Clicking "OK" would bring me to the sign in page where entering my information would yield another error:

"Error! Did not get a response. Are you connected to the internet?"

I have tried restarting my computer, checking my router, uninstalling and installing the launcher multiple times and nothing has worked.

Please help.

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asked Nov 04 '14 at 06:20 AM in Installation & Setup

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avatar image mindfane Nov 04 '14 at 08:05 AM

Please try changing your DNS servers and try again.

Usually this is a temporary issue with the DNS. Sometimes this will go away after a while.

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Hi dasilisk,

Sorry to hear you're having this issue. There are a few possible causes for this, so there are a few potential solutions to try. Please take a look at our Launcher troubleshooting guide, and try the solutions under "Error! No version information received." and under "The Launcher is unable to download content"


Let us know your results. Thanks

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answered Nov 04 '14 at 02:18 PM

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Stephen Ellis ♦♦ STAFF
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avatar image dasilisk Nov 05 '14 at 06:40 AM

After changing some settings in Internet Properties the launcher loaded successfully. I was also able to download 4.5 without any problems.

Thank you for your help.

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