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Editor crashes on launch

Hey Guys,

Having some issues getting the editor to run. Clicking launch just causes a crash in UE4Editor-Cmd.exe with the following message.

"We apologize for the inconvenience. Please send this crash report to help improve our software."

I'm running Windows 7 64 bit via Bootcamp on my iMac - DxDiag and editor crash log attached.

Cheers -



Product Version: Not Selected
dxdiag.txt (28.4 kB)
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asked Mar 20 '14 at 12:37 PM in Installation & Setup

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Your graphic card driver is outdated.

"Driver File Version: 8.17.0010.1036 (English) Driver Version: 8.753.0.0"

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answered Mar 20 '14 at 01:17 PM

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avatar image Uniter Mar 21 '14 at 10:56 AM

Thanks for the heads up! I've updated drivers, but still having the same problem.

avatar image Ben Halliday STAFF Mar 27 '14 at 10:28 PM

Hey Uniter,

Sorry for the delay in an official response. We're taking a look into this for you but I have a few additional questions. Are you still having this issue? Are you able to run the editor on your OSX side? What are your system specs?


Ben Halliday

avatar image Uniter Mar 29 '14 at 12:15 AM

Hi Ben, thanks for the response.

I can run the editor (just) in OSX, but performance is sluggish and if the viewport mode is anything other than wireframe or unlit I just get a psychedelic disco. I imagine the problem is with my iMac's Radeon HD 4850 being far too old.

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