I cant download is there a fix?

I also can’t download. It started to download, then my computer crashed, and when I restarted to continue the download I only get the message “subscribe”, not download. When I click “subscribe” it takes me to my unreal profile page. I uninstalled everything and restarted and tried to reinstall but am still getting the message “subscribe”. Am I doing something wrong?

Hello,

Thank you for your report. Could you please tell us your system’s specs? Also, what are the steps that you are going through to download the engine and at what point exactly does the issue occur? Any additional information will help in resolving this problem.

Thank you,

I cant start the download i press download an then my browser just says it cant show the side

I sign up then payed and got a broken link. When I click the download button on my Dashboard. My system specs are: Alienware m18x R2
2 Nidia Geforce 675m
16gb ram
and 8 Intel i7
Runnig windows 7

When you click the “For PC: Download” button on your dashboard, what exactly is happening? Do you receive an error message from the broken link? Does a download message appear at all?

Thanks,

@SPfaff1994

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

i try downloading it then it says

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