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Cannot buy assets from the marketplace - Account Error

Hi, i tried buying a pack of assets from the marketplace "URBAN INTERIOR PROPS PACK" but something went wrong. To be more specific i got the message "PLEASE GO TO ACCOUNT MANAGEMENT TO REVIEW YOUR PAYMENT METHODS. ERROR CODE:E80-3150-0". My account is active,and it has always been since i first purchased UE4 and i am using a VISA credit card. My bank account has surely enough money to make the purchase,so no problems there. Please advise on what to do.

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asked Nov 19 '14 at 01:20 PM in Marketplace

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Negate The Stars
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Hi Negate The Stars,

Try restarting the editor and see if the content shows up as purchased. We checked on our end and the purchase shows as successful.

If it still doesn't show up correctly, check your bank account and see if the purchase is showing on your end as well.


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answered Nov 19 '14 at 06:48 PM

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