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subscription mail

Hello i receive a mail from epic for free subcription because i have a purchase a udk personnal licence but i dont find the link for download the software

(Sorry for my very bad english)

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asked Mar 20 '14 at 06:36 PM in Legal & Licensing

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Hi Jeckar,

Our customer service representatives are working around the clock to both process your free subscription and address all other billing, payment, account creation issues for the public. So the turnaround time is unfortunately not instant. Please allow us a few days to work through our queue. You’ll then receive a confirmation email. If you want, you may try contacting accounts@unrealengine.com for more support.

Thank you,


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answered Mar 20 '14 at 07:34 PM

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