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When does subscription cancellation take effect?

If I were to unsubscribe now, would I instantly lose access, or would I retain access until the date on which I would be billed next?

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asked Mar 20 '14 at 10:04 PM in Legal & Licensing

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MMavipc
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2 answers: sort voted first

If you unsubscribe you will actually retain access permanently. You will eventually lose access to updates when your subscription runs out, not instantly when you choose to unsubscribe.

Hope that helps!

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answered Mar 20 '14 at 10:43 PM

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Greg Latcovich STAFF
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Hi MMavipc,

I recommend contacting our billing staff at billing@epicgames.com, they will be able to assist you further with this issue.

Thank you! Adam

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answered Mar 20 '14 at 10:07 PM

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