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UE4Editor-Cmd.exe crashed after launch

Hi, I just downloaded the UE4 editior, and when I launched it I received this error: alt text

What should I do to resolve this issue? I already verrified the install a few times, no errors. I also ran this in admin mode, and I still get the error. thank you, MOAVG

Product Version: Not Selected
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capture.png (29.8 kB)
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asked Mar 20 '14 at 10:57 PM in Installation & Setup

avatar image

MOAVGproductions
56 4 6 10

avatar image MOAVGproductions Mar 21 '14 at 02:46 AM

Here's my DXDiag.txt filelink text

thank you for any help you can provide! :)

dxdiag_moavg.txt (28.0 kB)
avatar image amit Mar 21 '14 at 06:37 PM

I noticed your card is "Intel(R) HD Graphics 3000", is it supported? Mine is HD 4670 and it still gives the same error as yours.

avatar image Stephen Ellis ♦♦ STAFF Mar 21 '14 at 12:21 PM

Hi MOAVG,

Unfortunately your picture did not upload correctly, and I an only see a bit of Tim Sweeney's chin. Can you please describe if the error message has any relevant information that could help us to troubleshoot this?

Thanks

avatar image MOAVGproductions Mar 21 '14 at 03:24 PM

Here's the link: alt text

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6 answers: sort voted first

Same problem for me. I also compiled my own Editor from source code, but didn't work either.

Then I realized that I always had problems with the integrated HD graphics of my laptop interfering with my Nvidia graphics card. So I went to the NVIDIA control panel and changed to the NVIDIA card (which is in my pic called "NVIDIA Hochleistungsprozessor" as I'm german ;-) ). And now it works for me!!

Nvidia control panel

I hope that this may help someone.

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answered Mar 21 '14 at 07:01 PM

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ted_o_brian
94 2 3 7

avatar image MOAVGproductions Mar 21 '14 at 07:11 PM

It's actually working now! What mBeierling said, I had already switched over the unreal engine to nvidia high processing in the nvidia control panel, but I didn't switch the Ue4editor-cmd.exe over to nvidia. But everything seems to be working now, thank you! :)

avatar image FakeTruth Mar 23 '14 at 05:31 PM

Hi. I have the same problem and this fix did not help for me. By default I always force my NVIDIA card to be used and I tried setting it per application as in the screenshot, but I still have the problem. :/

avatar image Stephen Ellis ♦♦ STAFF Mar 23 '14 at 05:39 PM

Hi FakeTruth,

If you have ensured that you are using the settings used by the others and you are still experiencing an crash, then your issue may be different from the one being experienced in this post. In this case I ask that you please make a new post with as much relevant information as necessary, including your system specs and the information that you attempted the fix mentioned here and it did not work for you.

Thanks

avatar image FakeTruth Mar 23 '14 at 05:56 PM
avatar image archii Mar 23 '14 at 05:39 PM

Add in performance "EU4Editor" & "EU4Editor-Cmd"

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Is there any solution to this problem? I think other people have had this problem on the forums, but there doesn't seem to be ONE definite answer?

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answered Mar 21 '14 at 06:43 AM

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MOAVGproductions
56 4 6 10

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Thanks Stephen, I have no Idea why my image didn't upload, I can see it right now in this post? But I can upload a picture through imgur, it might help. alt text

Are you able to see it now?

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answered Mar 21 '14 at 03:23 PM

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MOAVGproductions
56 4 6 10

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There is a hotfix at https://answers.unrealengine.com/questions/12375/crashreportclent-has-stopped-working.html that may help some people. It didn't help me :(

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answered Mar 21 '14 at 04:26 PM

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RalphTrickey
271 5 4 217

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Problem fix, alt text

fix.jpg (50.2 kB)
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answered Mar 23 '14 at 10:09 AM

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archii
11 2 4 7

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I had the same issue. It's because Intel 3000 HD integrated graphics doesn't support certain optional features of DirectX 11.

To fix it and get the editor running on Intel 3000 HD, comment out the following section of code:

D3D11VertexBuffer.cpp

 //if (InUsage & BUF_UnorderedAccess)
 //{
 //    Desc.BindFlags |= D3D11_BIND_UNORDERED_ACCESS;

 //    static bool bRequiresRawView = (GRHIFeatureLevel < ERHIFeatureLevel::SM5);
 //    if (bRequiresRawView)
 //    {
 //        Desc.MiscFlags |= D3D11_RESOURCE_MISC_BUFFER_ALLOW_RAW_VIEWS;
 //    }
 //}

I haven't fully tested this, but since it's used for the GPU particle simulation, you can probably safely assume that that won't work.

NOTE: Once I got it all working, it runs at 2 FPS. So probably still best to use a different computer.

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answered Mar 23 '14 at 06:00 PM

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elecorn
76 1 16 8

avatar image RalphTrickey Mar 23 '14 at 07:13 PM

Elecorn, Did you look at pull request #8? It addresses the same issue. It may not help the FPS though.

avatar image elecorn Mar 23 '14 at 09:07 PM

Sorry, what is "pull request #8"?

avatar image RalphTrickey Mar 23 '14 at 10:31 PM

Sorry, it's on github at https://github.com/EpicGames/UnrealEngine/pulls Fix crash when running on hardware that does not support UAVs. It was put up by an engineer at Epic.

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