Unreal Engine Launcher Crash in Offline Mode

Hi slam_,

I just tested this in-house and I couldn’t get your results. Does this happen with any content in offline mode or just the Architecture content? Also, does it work correctly if you create a project while signed in to the Launcher?

We’ll also need to see your dxdiag, LOG, and DMP files. Follow the link below for directions on where to find this info. Just zip them up and upload them here.

hello

For the error, the PC should be without internet and then open the unreal engine must laucher.

Refresh the image above that says just that.

Thank you

Hi slam_

I tested this without an internet connection and I still couldn’t get your results. Could you post the info I requested above to help us look into the issue further?

Hi slam_,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please post the info I requested above.

Thanks,

TJ