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Crash on launch

I have Installed Unreal Engine, and when I launch the editor i receive an error

The following process has crashed UE4Editor-Cmd.exe

We apologize for the inconvenience. Please send this crash report to help improve our software.

There are no logs in C:\Users\username\AppData\Local\UnrealEngine\4.0\crash-reports except empty pending-reports.json.

My sys configs is attachedlink text

My card is "ATI Radeon HD 4670" to be exact.

Any help!

Product Version: Not Selected
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asked Mar 21 '14 at 12:35 PM in Installation & Setup

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avatar image DizzyWes ♦♦ STAFF Mar 25 '14 at 02:12 PM


Are you still experiencing the issue, if so can you re-post your system configs?



avatar image amit Mar 31 '14 at 04:01 PM
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Please see this post for additional information which may help to resolve your issue. It contains a quick-fix which we intend to include in a patch in the coming days. https://answers.unrealengine.com/questions/14856/ue4editor-cmdexe-crashed-after-launch-1.html

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

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answered Mar 30 '14 at 09:03 PM

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Stephen Ellis ♦♦ STAFF
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avatar image amit Mar 31 '14 at 03:59 PM

Hi, Sorry was ill last few days, so could not reply. The above quick-fix works, would be waiting for official fix.

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