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Subscription problem

Hello,

An hour go i redeemed code for UE4. After re-logging in about an hour later my subscription has just disappeared. Got welcome e-mail too but there I am not subscribed anymore. Need help.

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asked Dec 04 '14 at 02:29 PM in Legal & Licensing

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Suhaib Rehman
110 5 7 15

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1 answer: sort voted first

Hello,

We are currently experiencing an issue with our Launcher services. The issue you are experiencing will likely be resolved as soon as we get everything fixed.

Thanks for your patience.

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answered Dec 04 '14 at 02:31 PM

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Stephen Ellis ♦♦ STAFF
11.4k 322 32 480

avatar image Suhaib Rehman Dec 04 '14 at 02:36 PM

I hope it gets fixed soon and my problem is solved.

avatar image Stephen Ellis ♦♦ STAFF Dec 04 '14 at 02:38 PM

Please watch this thread on our forums for updated information: https://forums.unrealengine.com/showthread.php?53448-UE-Launcher-outage-12-4-2014

avatar image Stephen Ellis ♦♦ STAFF Dec 04 '14 at 02:54 PM

This issue should be resolved now. But please let us know if you see otherwise after a restart.

avatar image Suhaib Rehman Dec 04 '14 at 03:02 PM

Awesome. and thanks

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