Download infinitely restarting.
So I've been trying to get this to work but no luck so far. Basically what's happening is that it's completing the download and then as soon as it's finished it goes back to 0% and restarts. I tested it with Swing Ninja from the marketplace since it's only 97mb which is tiny compared to everything else and it just keeps going and going and going.
I could just keep trying until it works but I have a monthly download limit that I'd rather not breach (Downloading ue4 has probably already screwed me for this month but I'd rather not get more screwed :P)
Ok, I have a fix for the problem with restarting downloads and chunk hash fails stalling the process. Try these steps to get the latest hotfix and let us know how you get on.
Please locate your desktop shortcut, and in the properties for the "Target:" box, add "-CPLabel=QFE2" to the end noting that QFE2 has to be capitalized.
The whole setting should look something like:
"C:\Program Files\Unreal Engine\Launcher\Engine\Binaries\Win64\UnrealEngineLauncher.exe" -CPLabel=QFE2
Please reply to this post with new logs if you still have problems.
answered Mar 22 '14 at 08:44 PM
On closer inspection, I can see in one of your log files that when trying to install the engine, a whole bunch of png files fail to save out correctly. It strikes me as a bit odd that only png files would fail and nothing else :). Do you have any virus protection or data monitor programs running, like Panda Cloud Antivirus? Perhaps they could be interfering with the installation of the UI content for some obscure reason.
It does look like each time the installation got further and further though, down to just 15 png files failing on the final attempt. There is a quick hack that you can do to force the patcher to keep attempting to resume from the data currently contained in the installation folder. In your case I believe the steps will be as follows:-
You will need to do that just before starting the download again.
If successful, when you click install for UE 4.0, the process should begin with "Verifying Installation" and will then only attempt to download and install the png files that are still missing or corrupt. If this worked then you should notice that the downloading after verifying does not need to get the full 7.7GB.
Let us know how you get on, and please upload zipped logs folder again if you are still having no luck.
Thanks for your patience
On Mac OSX, I dug a little more and this is the kind of log I get:
MoveFile was unable to move '/Users/Shared/UnrealEngine/....SomeFiles' to '/Volumes/myDisk/Username/Documents/Unreal Projects/....SomeFiles', retrying in .5s...
This is why the install fails every time. Do you have a workaround for this? I already have my home directory on an other disk and I don't plan on putting everything back into the system, it would be a mess..
answered Mar 22 '14 at 09:14 PM
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