No minidump found for this crash

Development Platform & Builds
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1

MachineId:562A72D24AD7C217FC67B580FC5AF26E
EpicAccountId:0a79c2ba8909455fb856f6c024795878

No minidump found for this crash.

I get that error every time I play the standalone editor, I deleted the files that aren’t in use and yet I still get this. Anyone knows what to do?

2

Could you please post the logs from this crash on here so we can see what is causing the error? You can find details on how to obtain the logs from the answer to this post.

Thanks!

3

I wasn’t able to attach the notepad file to this, it said no such upload found. Here’s the Output log from when I press play. I’m gonna keep looking for the other logs. Sorry I’m still a noob at this.

4

I had a look at the file to see what was producing the error, it looks like it is building everything just fine until it needs to delete a folder at the end, but it is not able to, instead comes up as access denied.

One thing that comes to mind is that you are possibly running the editor without administrative privileges, preventing UE4 from modifying a folder.

To make sure you are running with them on, go to (replace 4.x with your version number)

C:\Program Files\Unreal Engine\4.x\Engine\Binaries\Win64

And locate the “UE4Editor.exe” file. Right click on it and select “Run as Administrator”, and then open your game and try packaging again. If that fixes it you will want to edit your account settings in the Control Panel to change your user account to an administrator.

Also the download above is not working properly for some reason, I downloaded and zipped up the file so it was small enough to upload here. If anyone else is having issues with it, I attached it below.

link text

5

Hey ,
the run as admin worked fine to package the game however the crash persists. The standalone crashes a few seconds after the launch. Do you need me to provide you with the same log files you mentioned earlier? thanks for your help btw

6

Yes please if you could, although it’s a different log. Since it is crashing at a different spot it would be helpful. For a packaged game you can find the log in this folder:

WindowsNoEditor/ProjectName/Saved/Logs

Does it still crash when you try running the standalone as administrator as well (just right click the icon, run as admin)? The standalone shouldn’t need admin rights but just try it and see what happens.

Also do you have any videos being run when the game is launched (startup movies)?

Thanks!

7

Here are the logs, I had to zip them because for some reason when I try uploading notepad files on the site it doesn’t recognize them. Also I tried to run as Admin for the standalone but it gave me the minidump error.

link text

8

Hey MezioPleo,

I have seen a few reports of startup movies either playing for 3 seconds then skipping to the main menu, or just crashing in 4.6. Looking through I noticed this line in the log:

[2014.12.24-16.46.30:043][ 0]LogWindowsMoviePlayer: Unable to load movie: …/…/…/BattleArena/Content/Movies/Default_Startup.mp4

Here is one post with some more info:

It has been reported and logged in the bug tracker under UE-4666, I have not seen an update on it’s status yet but will let you know if I come across it.

For now I think it would be best to re-package the game without the movie and try again to make sure that is your issue.

Sorry to be the bearer of bad news, but I will let you know when I see a fix for it. Hope that helps though!

9

That’s so strange because I have no start up movie but maybe its the ue4 logo I’ll have a look shortly

10

I looked around and I couldn’t find a default_startup.mp4. If I follow the folder path I end up in Content/Paks

this is in the packaged project.