What is causing UE4 to crash based on these logs?

christopherpollock · December 20, 2014, 9:14pm

See attached crash logs. What I am really trying to find out is if my computer is the problem.

anonymous_user_bcdd396d · December 30, 2014, 8:52pm

Hi christopherpollock,

I do not see any attached crash logs. The best way to submit them is in all in one zipped folder.

Thanks

anonymous_user_bcdd396d · January 7, 2015, 10:03pm

Hi christopherpollock,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

anonymous_user_602b70da · January 7, 2015, 10:23pm

Given the lack of extra information we can’t assume correlation but fwiw I’m running UE4 on a Macbook Pro, circa 2010 with 4Gb of RAM and it crashes horribly all the time. My initial guess is memory as many of the callstacks involve malloc, null pointers or corrupt pointers. This happens more when I have other applications open (including needing to close the Unreal Launcher once the editor is open - I’ve seen this up to 700Mb at times!) but seems to happen even when the editor is the only thing open and with the unaltered simplest sample I could find.

I don’t have these issues on my PC, but it has a lot more memory and is a few years newer (i7 vs i5). I’ve reported quite a few of the crashes through the reporter as it seems to me that while memory constraints might be expected to impede performance stability shouldn’t be such a concern.

anonymous_user_bcdd396d · January 8, 2015, 7:13pm

Hi ,

I checked the specs on two Macbook Pro’s (Mid 2010) and they are running OpenGL Version 3.3 which is not fully supported; there have been some fixes to support this, but this may be at the root of the problem on your machine.

If you would like us to continue investigating your specific issue, please start a new Bug report here on the AnswerHub and include as many of the following logs as possible (Mainly so we can link your machine/crash with the one(s) you’ve already reported in our crash database.)

About This Mac>More Info> Add the information from this window (serial # not necessary).

The UE4.log (Located: ~/Library/Logs/Unreal Engine/Editor/)

The ProjectName.log (Located: ~/Library/Logs/Unreal Engine/ProjectNameEditor/)

Thanks