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editable text box craches game on ipad air

When click on ipad Air game just crashes, no messages, no info Works perfectly on ipad4 retina, works great on windows and iMac editor.

Editable text box was created using UMG.

iMac: 10.10.1 iPad: 8.1.2 Unreal Engine: 4.6.1

Any idea how to debug this?

Product Version: Not Selected
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asked Dec 23 '14 at 10:46 AM in Bug Reports

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wmbuRn
324 44 41 59

avatar image [Epic] Gribbs ♦♦ STAFF Dec 23 '14 at 02:28 PM

Howdy wmbuRn,

Thank you for reporting this issue. I have just tested this issue out with a quick setup and have been unsuccessful. Here is what I did:

  • Opened a new first person template project

  • Created a Widget with a Text box anchored to the top left of the screen

  • Added nodes to show the widget via the level blueprint

  • Launched to an iPad Air

After doing of this, I was able to select the application, and no crash occurred. Would there be any additional steps that i would be missing? If you created a new template project, does the game still crash?

Any additional information would be greatly appreciated.

Thanks and have a great day!

avatar image wmbuRn Dec 25 '14 at 12:16 PM

well its editable Textbox (under common tab) and it have Alpha 0 on background (its transparent). Tapping on it to change text crashes the game. Thats all the info i have. ipad air 2, ios: 8.1.0 on it (soon 8.1.2)

avatar image [Epic] Gribbs ♦♦ STAFF Dec 29 '14 at 08:48 PM

Hey wmbuRn,

I have just tested out your issue once again and i am still not able to reproduce a crash. I have also tested this issue with a Mac and have not been able to see a crash. I am using the iPad Air 2 on 8.1.

Would you be using the source build of UE4 or the Binary build? Have you tested this issue with the new 4.7 preview or an older version to see if it still crashes? If you do decide to use 4.7 preview, be sure to open a copy and do not convert in place as that build is an unstable build.

Thanks!

avatar image wmbuRn Jan 05 '15 at 09:01 AM

Did not tested it on 4.7 ( i am waiting for stable build). I am using binary build. ANd i cant use this project on lower version than 4.6 (thats when i started addind UMG widgets). I will test it on 4.7 and will report back. Thank you for your time

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2 answers: sort voted first

Howdy wmbuRn,

Thank you for providing a sample project of the issue that you have been seeing. I was able to recreate the issue easily when touching the Editable Textbox. I have placed Jira report 7433 into our Bug database so that the issue may be addressed in a future release.

Thanks and have a great day!

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answered Jan 12 '15 at 06:42 PM

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[Epic] Gribbs ♦♦ STAFF
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avatar image wmbuRn Jan 16 '15 at 09:30 AM

Do we know eta when this will be patched? I am asking this question becouse game is finnished and we are waiting for this bug to solve to publish it

avatar image [Epic] Gribbs ♦♦ STAFF Jan 16 '15 at 04:09 PM

Hey wmbuRn,

I have just looked into the JIRA report that I have written and the issue has been resolved. It is showing that it should be fixed in the 4.7 release of UE4. I am unsure as to when 4.7 will be released, but the issue has been addressed and the fix implemented.

Thanks and have a great day!

avatar image wmbuRn Jan 19 '15 at 09:30 AM

Thank you very much for infomations (:

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Bug exists, here is new project with only 2 widgets:

https://www.dropbox.com/s/w6gsi0rdaytpfw7/TestingTap.zip?dl=0

Bug occures on ipad 4 retina and ipad air 2. How to reproduce bug, when start game on iPad tap: 1. Tap "Next page" button 2. Then tap on "Editable Text". Tap either "Cancel" or "Ok" (doesn't matter) 3. Tap "Back" button. - You are now back to main Menu
4. Tap "Next Page" again 5. Tap on "Editable text Box" and the game will crash

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answered Jan 12 '15 at 11:51 AM

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wmbuRn
324 44 41 59

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