Unreal engine 4 won't launch

Development Programming & Scripting
1

error message UE4Editor-cmd.exe on launch

2

Hello,

Does the issue you are seeing seem similar to this: UE4Editor-Cmd.exe crashed after launch - Programming & Scripting - Epic Developer Community Forums

Please let me know if it is not.

Cheers!

3

Here is the error report I’m getting because that fix didn’t seem to work as well.

Log file open, 03/23/14 11:05:23
LogModuleManager:Warning: ModuleManager: Module ‘PakFile’ not found - it’s StaticallyLinkedModuleInitializers function is null.
LogModuleManager:Warning: ModuleManager: Module ‘StreamingFile’ not found - it’s StaticallyLinkedModuleInitializers function is null.
LogModuleManager:Warning: ModuleManager: Module ‘NetworkFile’ not found - it’s StaticallyLinkedModuleInitializers function is null.
LogInit: Version: 4.0.1-0+UE4
LogInit: Compiled (64-bit): Mar 21 2014 08:00:16
LogInit: Build Configuration: Development
LogInit: Branch Name: UE4
LogInit: Command line: CrashReportClient.exe -LogFolder=C:/Users/Will/AppData/Local/UnrealEngine/4.0/CrashLogs
LogInit: Base directory: C:/Program Files/Unreal Engine/4.0/Engine/Binaries/Win64/
[2014.03.23-17.05.23:966][ 0]LogTaskGraph: Started task graph with 2 named threads and 4 total threads.
[2014.03.23-17.05.23:986][ 0]LogInit: Computer: WILL-PC
[2014.03.23-17.05.23:986][ 0]LogInit: User: Will
[2014.03.23-17.05.23:986][ 0]LogInit: CPU Page size=4096, Cores=4
[2014.03.23-17.05.23:986][ 0]LogInit: High frequency timer resolution =3.312812 MHz
[2014.03.23-17.05.23:986][ 0]LogInit: Memory total: Physical=15.9GB (16GB approx) Pagefile=8176.1GB Virtual=8192.0GB
[2014.03.23-17.05.24:049][ 0]LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
[2014.03.23-17.05.24:246][ 0]CrashReportClientLog: Initial state = Unknown UploadState value
[2014.03.23-17.05.24:246][ 0]CrashReportClientLog: Sending HTTP request (pinging server)
[2014.03.23-17.05.24:289][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:289][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:294][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:295][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:296][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:296][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:296][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:296][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:512][ 0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=PingingServer
[2014.03.23-17.05.24:512][ 0]CrashReportClientLog: State change from PingingServer to Ready
[2014.03.23-17.05.24:512][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:512][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:512][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:512][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:512][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.24:512][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:572][ 0]CrashReportClientLog: Got 3 pending files to upload from ‘AppCrash_UE4-_566bf553711b7a7c4befd40e048591965185_cab_08b153c7’
[2014.03.23-17.05.28:572][ 0]CrashReportClientLog: Proceeding to upload 3 pending files from ‘AppCrash_UE4-_566bf553711b7a7c4befd40e048591965185_cab_08b153c7’
[2014.03.23-17.05.28:572][ 0]CrashReportClientLog: State change from Ready to CheckingReport
[2014.03.23-17.05.28:572][ 0]CrashReportClientLog: Sending HTTP request (checking report)
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:574][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:575][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Black.ttf’
[2014.03.23-17.05.28:701][ 0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=CheckingReport
[2014.03.23-17.05.28:701][ 0]CrashReportClientLog: Response->GetContentAsString(): ‘’
[2014.03.23-17.05.28:701][ 0]CrashReportClientLog: ResultNode->GetAttribute(TEXT(“bSuccess”)) = true
[2014.03.23-17.05.28:701][ 0]CrashReportClientLog: State change from CheckingReport to CheckingReportDetail
[2014.03.23-17.05.28:701][ 0]CrashReportClientLog: Sending HTTP request (checking report)
[2014.03.23-17.05.28:961][ 0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=CheckingReportDetail
[2014.03.23-17.05.28:961][ 0]CrashReportClientLog: Response->GetContentAsString(): ‘’
[2014.03.23-17.05.28:961][ 0]CrashReportClientLog: ResultNode->GetAttribute(TEXT(“bSuccess”)) = true
[2014.03.23-17.05.28:961][ 0]CrashReportClientLog: State change from CheckingReportDetail to SendingFiles
[2014.03.23-17.05.28:961][ 0]CrashReportClientLog: UploadNextFile: have 3 pending files
[2014.03.23-17.05.28:961][ 0]CrashReportClientLog: UploadNextFile: uploading 3658 bytes (‘C:\Users\Will\AppData\Local/Microsoft/Windows/WER/ReportQueue/AppCrash_UE4-_566bf553711b7a7c4befd40e048591965185_cab_08b153c7/WER53B7.tmp.WERInternalMetadata.xml’)
[2014.03.23-17.05.28:961][ 0]CrashReportClientLog: Sending HTTP request (posting file)
[2014.03.23-17.05.29:091][ 0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=SendingFiles
[2014.03.23-17.05.29:091][ 0]CrashReportClientLog: UploadNextFile: have 2 pending files
[2014.03.23-17.05.29:091][ 0]CrashReportClientLog: UploadNextFile: uploading 20014 bytes (‘C:\Users\Will\AppData\Local/Microsoft/Windows/WER/ReportQueue/AppCrash_UE4-_566bf553711b7a7c4befd40e048591965185_cab_08b153c7/Report.wer’)
[2014.03.23-17.05.29:091][ 0]CrashReportClientLog: Sending HTTP request (posting file)
[2014.03.23-17.05.29:222][ 0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=SendingFiles
[2014.03.23-17.05.29:222][ 0]CrashReportClientLog: UploadNextFile: have 1 pending files
[2014.03.23-17.05.29:222][ 0]CrashReportClientLog: UploadNextFile: uploading 94076 bytes (‘C:\Users\Will\AppData\Local/Microsoft/Windows/WER/ReportQueue/AppCrash_UE4-_566bf553711b7a7c4befd40e048591965185_cab_08b153c7/Dump913089024.dmp’)
[2014.03.23-17.05.29:222][ 0]CrashReportClientLog: Sending HTTP request (posting file)
[2014.03.23-17.05.29:450][ 0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=SendingFiles
[2014.03.23-17.05.29:450][ 0]CrashReportClientLog: UploadNextFile: have 0 pending files
[2014.03.23-17.05.29:450][ 0]CrashReportClientLog: Sending HTTP request (posting “Upload complete”)
[2014.03.23-17.05.29:450][ 0]CrashReportClientLog: State change from SendingFiles to PostingReportComplete
[2014.03.23-17.05.30:467][ 0]CrashReportClientLog: =========================> OnProcessRequestComplete(), State=PostingReportComplete
[2014.03.23-17.05.30:467][ 0]CrashReportClientLog: State change from PostingReportComplete to CheckingReport
[2014.03.23-17.05.30:467][ 0]CrashReportClientLog:Warning: Nothing to upload!
[2014.03.23-17.05.30:467][ 0]CrashReportClientLog: State change from CheckingReport to Finished
[2014.03.23-17.05.31:615][ 0]LogWindows: FPlatformMisc::RequestExit(0)
[2014.03.23-17.05.31:655][ 0]CrashReportClientLog: Final state = Finished
[2014.03.23-17.05.31:655][ 0]LogExit: Exiting.
[2014.03.23-17.05.31:656][ 0]Log file closed, 03/23/14 11:05:31

4

Hi wmbryant9,

Can you please provide us with some additional information?

  • Are you attempting to launch the editor from the Launcher?
  • What are your system specs?
  • As a follow-up to the above, does your system have an integrated and a standalone graphics card?

Thanks

5

The problem is happening at the launch and I think I know what it is now.
My system specs are : My specs: Intel Core i7-2600 CPU, 16GB RAM, Windows 7 64-bit, and
Intel HD Integrated graphics 2000. The last spec is where I think the problem is I need a better graphics card I might be able to work around it if I can switch to a DirectX 10. This is because from what I heard the Intel integrated graphics 2000 is not DirectX 11 optimized.