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No Engines Installed/ Will Install

When I enter the launcher I select (well at Least I try to) an Engine 4.6 or others but all say that the Engine is not installed and none of them are installing what should I do to fix this? alt text

Product Version: Not Selected
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asked Jan 04 '15 at 06:11 AM in Installation & Setup

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CTGaming
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avatar image Scarlego Jan 27 '15 at 07:51 PM

Hi.

I have exactly the same problem. My account is active but I can't download the engine because of the subscribe button. I try to reinstall the launcher, turn off my firewall and antivirus, run as admin, sign off and in multiple time, exit the program and come back. Win8.1 here. I can select the engine but not download it.

alt text

uelauncher.png (127.1 kB)
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2 answers: sort voted first

Hello Scarlego,

After looking over your comment, I would suggest contacting our accounts team at accounts@unrealengine.com. I hope this helps.

Make it a great day

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answered Jan 27 '15 at 08:55 PM

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Rudy Q ♦♦ STAFF
47.4k 545 132 524

avatar image Scarlego Jan 27 '15 at 09:04 PM

Thanks. Will do. Have a great day.

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Hi there,

A couple of quick questions. First is your subscription active? If not what is the latest version you're subscribed up to?

The reason you're seeing 'Subscribe' is likely because your subscription is not currently active. If you feel this is in error and you are currently subscribed to UE4, shoot an email to accounts@unrealengine.com so they can look into the issue further. If you've subscribed in the past, try an older version of the engine to see which ones were available during your active subscription.

Hope that helps! :)

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answered Jan 04 '15 at 05:14 PM

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DotCam
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avatar image Suhaib Rehman Jan 04 '15 at 09:32 AM

If you have installed the engine and then you are are seeing that then try launching it manually from "Epic Games\Launcher\VaultCache\UE_4.6\data\Engine\Binaries\Win64\UE4Editor.exe"

avatar image roysgi Jan 12 '15 at 09:38 PM

same problem here. i am in active and the engine doesn't installed automatically.

what should i do? see attachmentalt text

Thanks. roy

clipboard-1.jpg (463.3 kB)
avatar image Rudy Q ♦♦ STAFF Jan 13 '15 at 02:31 PM

Hello roysgi,

Are you seeing the subscribe button on the page (Library) below for your account? If so you will need to follow the suggestions that DotCam has laid out. If there are no engines showing, having you tried clicking [+ Add Engine ] button shown in the upper left of the gray area of the Engines section.

alt text

launcherhelp.png (117.9 kB)
avatar image roysgi Jan 13 '15 at 02:39 PM

Thanks Rudy. i succeeded to install the engine yesterday now its time to lern the engine :)

Thanks

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