4.7 Review 2 - Crash

Just updated to latest version. First I loaded editor, crashed while loading.

No reason listed, but I submitted it.

about 5 mins before this post.

Editor loaded second .

No log to upload.

Hi ,

At what point did editor crash? Were you attempting to convert a 4.6.1 project into a 4.7 project? Was it able to complete upgrade that first , or did it crash during that process?

Just loading Editor after install.

  • New One today.

Importing Make Human -

2 crashes at same .

Shadow Compile Worker & level

Logs attached

26480-logs. (60.8 KB)

Hi,

Is this happening when you create a new project or only in your current project? Are you able to get to Project Browser and select a project to load, and it crashes during load? Or does it crash before Project Browser even opens? It looks like logs you attached are from a project, so is this a different crash than one you initially reported? Any more details might be helpful.

Please also post your dxdiag. Thanks!

Hi

I know my computer is under spec, I was told with another bug.

1st . Crashed while loading Editor.

2nd & 3rd (Same ). crashed while importing a “Make Human” FBX file. That was log attached.

Other than these 3 crashes, has been working far better then 4.6.1, so thanks for that. Been stable for many days without one crash.

only other thing I offer, is that in last 2 instances, when it crashed. There was nothing in crash report, blank.

I imported FBX file just now with no issues.

25944-dxdiag.txt (35.1 KB)

Hey,

Thanks for additional information. Since this does not appear to be a reproducible crash, I’m going to mark this post as resolved for tracking purposes. If import crash becomes a regular crash for you, please reopen this post with crash logs and we can continue investigating. Thanks!

Hi

Crashed loading again. This is all Crash report is bringing up.[link text

MachineId:
EpicAccountId:

We apologize for inconvenience.
Please send this crash report to help improve our software.

(33.9 KB)

Loaded second fine, but loaded editor then level.

two logs you included from these crashes both point to rendering issues, so I believe these crashes are all related to graphics card you’re using, which appears to be under spec.