It never finished installing, after initial 7 Gig load, it goes back and downloads again in a loop.
When it DOES finish installing, it says Cannot Install, Installation Corrupt, or something of sort.
Please help !
It never finished installing, after initial 7 Gig load, it goes back and downloads again in a loop.
When it DOES finish installing, it says Cannot Install, Installation Corrupt, or something of sort.
Please help !
Hi J_U_D_G_E,
There is a known issue where certain failures cause full re-downloads. If you are running windows we have a hotfix that will help you, follow answer at
Thanks,
Leigh
Thank you so much, I’ve cancelled my subscription due to this, for this month, because I could never even get product to install correctly.
Is it possible, to re-activate my subscription now that product is working correctly ? I subscribed only 2 days ago, seems if I wanna re-subscribe for this month, I have to pay again.
Hey Judge,
As long as you didn’t ask for a refund, your account is still active. You will need to re-establish a payment method if you would like to continue getting updates after that. If not, you still have all benefits of a subscription until month runs out, and even after that you can still use engine!
Hope that answers your question!
Thank you so much !
Hello,
This issue was for initial 4.0 release, we’re going to mark this thread as resolved and we’ll monitor issue in 4.1 in another thread:
Thanks!
-Steve