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White tutorial window when attempting Package

alt text

Hi, when I choose "project package", a dialog "tutorial" that I can not skip because it is white HELP

Product Version: Not Selected
bez tytułu.png (35.2 kB)
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asked Mar 22 '14 at 11:38 PM in Bug Reports

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avatar image Ben Halliday STAFF Mar 23 '14 at 12:00 AM

Hi Sisay,

Can you tell us your machine specs and OS version? This happens when you first try File > Package Project? Are you choosing Windows for the platform? Is the Next button X in the upper right corner not functioning?

avatar image Sisay Mar 23 '14 at 12:10 AM

Hi, q9550, 8gb ram, radeon 7970, windows 8.1 i open fontain mobile, every time when I choose the "package" a dialog "tutorial". Right corner close tutorial, but no run package

avatar image Sisay Mar 23 '14 at 12:11 AM

I do not know why written fountain, of course, supposed to be temple: d

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5 answers: sort voted first

I solved my Android deployment issue by installing android sdk via TAPD from the Extras. I did read the getting started for android, no idea what I was missing or did wrong.

But I still get the white tutorial when selecting Help->Tutorials

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answered Mar 26 '14 at 02:03 PM

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avatar image Adam Davis STAFF Mar 30 '14 at 08:54 PM

Hi @Jatari,

I'm glad you solved your initial issue with packaging your product. If you are still having another issue please make another report for tracking purposes. I am going to go ahead and mark this as accepted (also for tracking purposes). Thank you and have a great day!

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I solved by simply configuring the language editor: alt text

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answered Apr 05 '14 at 05:05 PM

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i have that problem when i chose "help/tutorials" win 7, athlon x4 640, 4Gb RAM, GTX 460

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answered Mar 24 '14 at 07:41 PM

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Hey Sisay and Balis,

I'd like you to try turning the tutorials off. You can do this by accessing the .ini found here: Engine/Saved/Config/Windows/EditorGameAgnostic.ini

Try forcing all these to true:
























Let us know if you have any trouble with that. Setting each of those to true will disable the intro tutorials so they shouldn't get in the way anymore. We'll continue to look into what was causing the issue in the first place, but see if this workaround helps.


Ben Halliday

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answered Mar 25 '14 at 07:07 PM

avatar image Balis Mar 25 '14 at 09:32 PM

I dont have that search path : Engine/Saved/Config/Windows/EditorGameAgnostic.ini And dont have that ini file. I use function : verify install Copy of UE4 is verify success, no errors

Best, Balis

avatar image jatari Mar 26 '14 at 12:44 PM

Neither do I. I have installed UE4 on my f: drive. I cannot find such directory tree in there or in my Document directory on c:. And every ini file that does have 'Agnostic' in the name does not contain any tutorial related settings.

Verify install does not complain of anything

avatar image Stephen Ellis ♦♦ STAFF Mar 26 '14 at 01:52 PM


When you choose File > Package Project, what Platform are you then selecting?

Does the Tutorial window still appear when you choose Windows?

avatar image BigJMoney ♦♦ STAFF Mar 26 '14 at 06:04 PM

The .ini file may be located here for you:

(substitute your system drive for C:)


See if making the changes in this ini can force tutorials off

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It seems no one sadly does have the solution to make the tutorials work ? :(

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answered Apr 05 '14 at 03:19 PM

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