I’m using an imported character from Mixamo (Lily). All works well except when I launch to Ipad2. On that platform, the material for the mesh’s face does not render. It seems like a simple .png (attached), just like the others that seem to appear correctly on the model. Any suggestions here?
Hello ,
Is there anything specific about your material set up that might possibly not work on mobile devices?
There are some restrictions when developing for mobile when it comes to materials that need to be taken into account. Here is some documentation which provides helpful and important information about materials for mobile platforms.
Mobile Materials
If you have given the documentation a read and fall within the correct guidelines for the material set up, and still are not able get the material to render correctly let me know and we can troubleshoot further!
Cheers,
Thanks Andrew. I did read through the guidelines and evaluate all the materials. It seems that they should all be in spec. I’ve attached a pic here so you can better tell what I am having trouble with. If you look at the model, it is a pretty generic, low-poly character with 5 materials. 3 of them work just fine, but the other 2 (circled in red) only show up as a flat, skin toned wraps. The face is flat tone and the shoes are flat tone. All 5 of the materials are very simple materials made all the same way: just a single 256x256 texture map input to Base Color with Surface and Opaque settings (the face one shown in the attached pic). Any thoughts?
No problem ,
I appreciate the helpful image. I did some reading through the documentation of mobile textures and materials some more, and grabbed the texture image you are having troubles with to test on my end.
I found a couple of things within the Texture Sample settings which could be the cause of your issue. I noticed for the ‘Filter’ it says 'Default (from Texture Group). The default texture group for this particular asset is ‘World.’ Try changing it to ‘Character’, like in the image provided to see if this resolves your issue.
Texture Group Settings
If this does not work, I also noticed the texture format is DXT1 which might be another issue. Maybe increasing this to DXT5 would allow your mobile device to render the texture because it has a higher bits per pixel ratio.
Texture Performance Guidelines
I hope one of these answers resolves your issue, but if you still need assistance let me know and we can try some other approaches.
Cheers,
