Launcher refuses to launch
Why, hello! Today I subscribed to the UE4 and downloaded the Launcher File, but after installation, a message came that said: "Error! No version information received." After clicking OK I couldn´t sign in, it said: "Error! Did not get a response. Are you connected to the internet?". After an hour of searching the web and the AnswerHub I tried all your tips from the Troubleshooting Page. I restarted my computer, I ran the Launcher as Admin, I made sure not to use a proxy and that TLS 1.x are on, I disabled my firewall and the AntiVirus software, I switched DNS Server to Google, but: nothing. The only thing that has an effect is adding "-HTTP=Curl" to the target path, but when starting the Launcher then, a window pops up that tells me it´s searching for an Update and I have to wait, but even after an hour nothing happens. So I followed your 10-steps and saved a Verbose-Log.
So, can you figure out what my problem is?
My specs are: Intel i7-4770 3,4 GHz, 8 GB RAM, GeForce GTX 760, Windows 8.1 64 Bit
asked Jan 23 '15 at 03:29 PM in Installation & Setup
Hi Andrew, thanks for your help and thanks to your IT department as well. I will try your latest suggestions in the evening or during night, I got some rendering stuff to do that kepps my computer busy at the moment. Maybe I put my computer over to a friend´s house to see if it works there. Unfortunately it´s my only PC, my very very old laptop still has XP on it and the launcher didn´t work at all on this one. So, as soon I got the time, I´ll try it and then come back on you.
Thanks very much, Chris
answered Jan 28 '15 at 12:14 PM
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