4.6.1 crashes after launch on HP laptop

smagreda · January 26, 2015, 8:11am

Right after I launch Unreal this message pops up. How can I make it work on my hp laptop?

Moss · January 26, 2015, 11:36am

Could you provide the full logs of the crash?

smagreda · January 27, 2015, 6:17am

Yes, I’m sorry I haven’t been near my laptop all day. Is this what you meant?

Moss · January 27, 2015, 8:35am

Not exactly but it complains about not being able to find the ‘MinResidentMipCount’ value of the ‘TextureStreaming’ group in your configs, could you check if that value is set in the engine config file ‘BaseEngine.ini’ located in Engine/Config or in your game config ‘DefaultEngine.ini’ located in ProjectFolder/Config

smagreda · February 1, 2015, 7:45am

Nope, I haven’t found the BaseEngine.ini and I’m sorry for the delay, I really appreciate the help!

Moss · February 1, 2015, 11:23am

The configs are located in your engine installation directory, for example C:\Program Files\Epic Games\4.6\Engine\Config\BaseEngine.ini

If it’s not there try to add the following setting to your projects DefaultEngine.ini file (create the file if you haven’t):

[TextureStreaming]
MinResidentMipCount=7

In Verstion 4.6 it is called MinTextureResidentMipCount and not MinResidentMipCount though.

Jonathan_Dorman_1 · February 2, 2015, 6:19pm

Hi smagreda,

When Moss asked for your full crash log, what he meant was the file located at [ProjectName]/Saved/Logs . Could you post that?

smagreda · February 2, 2015, 9:19pm

Should I still add in the missing compenets?

Jonathan_Dorman_1 · February 3, 2015, 4:59pm

Please upload the “UE4.txt” file from that image and your dxdiag.

Moss · February 3, 2015, 5:13pm

Atleast form the log it seams that you are using a different version either of the engine or of the project because in 4.6 the config value is called MinTextureResidentMipCount and your engine tries to find MinResidentMipCount.