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Unreal Engine won't start

,When I launch Unreal Engine a small black box (application) appears for a second on screen then closes. Nothing else happens. I tried running UnrealEngineLauncher.exe and CrashReportClient.exe and neither seem to do anything.

Specs are: Geforce 760 12 GB RAM Windows 7 x64 Intel i7-4770k @ 3.50GHz

I've reinstalled and rebooted several times. Please help?

Product Version: Not Selected
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asked Mar 23 '14 at 08:03 PM in Installation & Setup

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ronaldk
80 12 19 23

avatar image ronaldk Mar 23 '14 at 08:58 PM

Unplugged all my usb devices and still no go. Any ideas?

avatar image Stephen Ellis ♦♦ STAFF Mar 23 '14 at 11:18 PM

Hi ronaldk,

If you have Windows Task Manager running at the same time, do you see UE4Editor-Cmd.exe appear in the list after you try to launch?

avatar image ronaldk Mar 24 '14 at 01:08 AM

black window appears and goes away. In Task manager/ Processes, CrashReportClient.exe appears for a second and it goes away immediately .

avatar image Carlos Cuello STAFF Mar 24 '14 at 02:18 AM

Hi ronaldk,

Can you post your log? It's in "C:\Users\YOUR_USER\appdata\local\UnrealEngineLauncher\saved\logs". Do you have Win7 sp1 installed?

Carlos

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3 answers: sort voted first

I had this issue before. I recently did a fresh install of Windows with a bad RAM stick and it caused my windows files to be corrupted. Also, from what I understand in order to run UE4 you need Windows SP1, which I couldn't install because updates would always give me corrupted files errors or I would BSOD. So basically, make sure you have SP1, and also make sure your RAM is good.

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answered Mar 24 '14 at 05:05 AM

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Scizz
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avatar image ronaldk Mar 25 '14 at 10:32 PM

My goodness.. Damn Service Pack 1--! I did a fresh system install for this and it's a tiny detail that totally slipped! Thank you so much, Scizz!

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I should..

Log file open, 03/23/14 18:07:36 LogModuleManager:Warning: ModuleManager: Module 'PakFile' not found - it's StaticallyLinkedModuleInitializers function is null. LogInit: Version: 4.0.1-2028188+++depot+UE4-LauncherReleases LogInit: Compiled (64-bit): Mar 17 2014 14:23:19 LogInit: Build Configuration: Shipping LogInit: Branch Name: ++depot+UE4-LauncherReleases LogInit: Command line: "G:\Galaxis\TheCrate\Game\UDK4\Launcher\Engine\Binaries\Win64\UnrealEngineLauncher.exe" -SaveToUserDir LogInit: Base directory: G:/Galaxis/TheCrate/Game/UDK4/Launcher/Engine/Binaries/Win64/ [2014.03.24-01.07.36:117][ 0]LogTaskGraph: Started task graph with 2 named threads and 4 total threads. [2014.03.24-01.07.36:137][ 0]LogInit: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes. [2014.03.24-01.07.36:137][ 0]LogInit: Object subsystem initialized [2014.03.24-01.07.36:137][ 0]LogInit: Computer: WORKSTATIONRK [2014.03.24-01.07.36:137][ 0]LogInit: User: ronald [2014.03.24-01.07.36:137][ 0]LogInit: CPU Page size=4096, Cores=4 [2014.03.24-01.07.36:137][ 0]LogInit: High frequency timer resolution =3.410097 MHz [2014.03.24-01.07.36:137][ 0]LogInit: Memory total: Physical=11.9GB (12GB approx) Pagefile=8180.1GB Virtual=8192.0GB [2014.03.24-01.07.36:137][ 0]LogTaskGraph: Started task graph with 2 named threads and 4 total threads. [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selector.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selector.png [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/Common/Selection.png [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/UI/UserCard/Box_0Round.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/UI/UserCard/Box_0Round.png [2014.03.24-01.07.36:318][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/UI/UserCard/Box_0Round.png' error. [2014.03.24-01.07.36:318][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/UI/UserCard/Box_0Round.png [2014.03.24-01.07.36:319][ 0]LogStreaming:Warning: Failed to read file '../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/UI/HyperlinkDotted.png' error. [2014.03.24-01.07.36:319][ 0]LogSlateD3D: Could not find file for Slate resource: ../../../Engine/Programs/NoRedist/UnrealEngineLauncher/Content/UI/HyperlinkDotted.png [2014.03.24-01.07.36:326][ 0]WinPlatform: User is admin: true [2014.03.24-01.07.36:326][ 0]WinPlatform: Process ran as admin: true [2014.03.24-01.07.36:326][ 0]WinPlatform: Process is elevated: true [2014.03.24-01.07.36:326][ 0]WinPlatform: Process integrity level: High [2014.03.24-01.07.36:345][ 0]FCommunityPortalOSS::InitialiseOSS [2014.03.24-01.07.36:345][ 0]FCommunityPortalManager: Change State CPManagerState_Init->CPManagerState_SelfPatching [2014.03.24-01.07.36:362][ 0]FCommunityPortalUpdater: Change State UpdaterState_Init->UpdaterState_CheckForUpdate [2014.03.24-01.07.36:378][ 0]FCommunityPortalOSS::RequestSelfPatchEntitlements [2014.03.24-01.07.37:335][ 0]FCommunityPortalOSS::OnEnumerateFilesComplete - TRUE - 42 files [2014.03.24-01.07.37:364][ 0]FCommunityPortalUpdater: Change State UpdaterState_CheckForUpdate->UpdaterState_HasLatest [2014.03.24-01.07.37:379][ 0]FCommunityPortalManager: Change State CPManagerState_SelfPatching->CPManagerState_UserLogin [2014.03.24-01.07.37:405][ 0]LogSlateStyle:Warning: Unable to find Slate Widget Style 'LoginPage.CapsLockOn'. Using FTextBlockStyle defaults instead. [2014.03.24-01.07.37:485][ 0]LogWindows: === Critical error: ===

[2014.03.24-01.07.37:485][ 0]LogWindows: Fatal error!

[2014.03.24-01.07.37:485][ 0]LogExit: Executing StaticShutdownAfterError [2014.03.24-01.07.37:485][ 0]LogExit: Exiting. [2014.03.24-01.07.37:485][ 0]Log file closed, 03/23/14 18:07:37

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answered Mar 24 '14 at 04:09 AM

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ronaldk
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