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Crash on start up

Every time I try to load my level in 4.5.1 it comes up with this.

MachineId:52E6BD9446529FC6F2736C8EE74A29F9 EpicAccountId:a0028b9d19514fdb81bd7048d2906f9c

Access violation - code c0000005 (first/second chance not available)

UE4Editor_SubstanceCore + 247514 bytes UE4Editor_SubstanceCore + 26245 bytes UE4Editor_SubstanceCore + 318434 bytes UE4Editor_CoreUObject + 906526 bytes UE4Editor_SubstanceCore + 319853 bytes UE4Editor_CoreUObject + 906526 bytes UE4Editor_CoreUObject + 1349750 bytes UE4Editor_CoreUObject + 1424811 bytes UE4Editor_CoreUObject + 1474843 bytes UE4Editor_CoreUObject + 1535364 bytes UE4Editor_SubstanceEditor + 372471 bytes UE4Editor_SubstanceEditor + 576999 bytes UE4Editor_ContentBrowser + 1375918 bytes UE4Editor_ContentBrowser + 1182233 bytes UE4Editor_ContentBrowser + 1730372 bytes UE4Editor_ContentBrowser + 977631 bytes UE4Editor_ContentBrowser + 945730 bytes UE4Editor_ContentBrowser + 712346 bytes UE4Editor_ContentBrowser + 1716120 bytes UE4Editor_ContentBrowser + 1249440 bytes UE4Editor_ContentBrowser + 1219489 bytes UE4Editor_ContentBrowser + 1349915 bytes UE4Editor_ContentBrowser + 1365398 bytes UE4Editor_ContentBrowser + 1891477 bytes UE4Editor_Slate + 2492042 bytes UE4Editor_SlateCore + 753330 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_SlateCore + 753474 bytes UE4Editor_Slate + 934138 bytes UE4Editor_Slate + 932573 bytes UE4Editor!FEngineLoop::Tick() + 3657 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.5\engine\source\runtime\launch\private\launchengineloop.cpp:2154] UE4Editor!GuardedMain() + 479 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.5\engine\source\runtime\launch\private\launch.cpp:133] UE4Editor!GuardedMainWrapper() + 26 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.5\engine\source\runtime\launch\private\windows\launchwindows.cpp:125] UE4Editor!WinMain() + 249 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.5\engine\source\runtime\launch\private\windows\launchwindows.cpp:201] UE4Editor!__tmainCRTStartup() + 329 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]

I can't open it in any other version and I can't get this one to open. anyone know?

Product Version: Not Selected
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asked Feb 03 '15 at 06:00 PM in Installation & Setup

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BRhodes
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avatar image Rudy Q ♦♦ STAFF Feb 03 '15 at 10:22 PM

Hello BRhodes,

I have a couple of suggestions for you that may help get you back up and running while we search for what may be causing this issue.

Suggestions:

  1. Have you tried opening a back up that is made by the engine automatically (a version before the crashing started)? The default directory is as follows: C:\Users\YourUserName\Documents\Unreal Projects\YourProjectName\Saved\Backup

  2. Have you tried migrating your assets to a new project (preferably in small groups so as to pin point what may be causing the crash)?

alt text

I also have a few questions to to help narrow down your issue.

Quick questions:

  1. Are you able to reproduce this crash with a clean project?

  2. If so, could you provide a detailed list of steps for us to reproduce the issue on our end?

  3. If not, could you provide a simplified version of your project for us to test?

migratehelp.png (134.3 kB)
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1 answer: sort voted first

Hello BRhodes,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

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answered Feb 11 '15 at 05:24 PM

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Rudy Q ♦♦ STAFF
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