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UE 4.7 not connecting to Google play services

Hello, when i launch my project onto my android device, the engine doesn't connect to Google Play services as it has done in the past, also when i try to show leaderboards or achievements it doesn't do anything. I've already setup my account and uploaded my apk and all that stuff, however even if i download the apk from the market it doesn't work. I've switched from 4.6 to 4.7P5 and it worked in 4.6. I believe this might be a bug or does one have to connect manually to the services now?

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asked Feb 04 '15 at 11:03 PM in Bug Reports

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2 answers: sort voted first

Try running Google Settings and disconnecting your app and run it again. Failed connects are cached and it doesn't try again.

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answered Feb 05 '15 at 12:13 AM

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Chris Babcock STAFF
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avatar image DylanVelez Feb 05 '15 at 12:17 AM

Excuse me but what do you mean by running Google Setup?

avatar image Chris Babcock STAFF Feb 05 '15 at 12:19 AM

There is a Google Settings app on the device (not Settings). The first option is "Connected App". Select it and you should see your app listed.

avatar image DylanVelez Feb 05 '15 at 01:20 AM

I'm sorry but my app doesn't even appear listed in the connected apps option. I reseted my device to factory settings and it did not help, i don't know what could be causing the problem because when i try with tappy chicken it works alright.

avatar image Chris Babcock STAFF Feb 05 '15 at 07:39 PM

Did you fill in the Distribution Signing section if you are doing a Shipping build? It is new in 4.7.

If you can include a logcat I may be able to help more.

avatar image DylanVelez Feb 07 '15 at 05:33 AM

Yes i did fill the whole form for packaging a game, how may i find said logcat?

avatar image spaceharry Feb 07 '15 at 03:17 PM


From a dos shell, then paste it to a notefile, as it can be big.

avatar image spaceharry Feb 05 '15 at 01:25 AM

Did it appear on 4.61? Mine is appearing on 4.51 but I still can't launch my project on galaxy s4 with 4.7 even with updated sdk, so I can't help with achievements so far.

avatar image DylanVelez Feb 05 '15 at 03:34 AM

yes my project was totally fine before i upgraded

avatar image [Epic] Gribbs ♦♦ STAFF Feb 11 '15 at 04:22 PM

Howdy Dylan,

Just wanted to check in with you and see if you had a chance to attach the files from the logcat to this post.

Also, have been able to test this issue on the newest preview build?

Any additional information would be greatly appreciated.

Thanks and have a great day!

avatar image DylanVelez Feb 11 '15 at 07:31 PM

Hello, i'm sorry i can't send the log files as i never found a solution to my problem so i switched back to 4.6 rewriting all the blueprints and all

avatar image [Epic] Gribbs ♦♦ STAFF Feb 11 '15 at 08:22 PM

We have had a couple of conversion issue that are being addressed before the full release of 4.7. Since this issue not occurring for you any, since reverting back to 4.6, would it be ok to close this issue for tracking purposes? If this issue does persist in the 4.7 release, please feel free to reopen this issue.

The previews that are being released should not be used for the active development of your project. The same would apply to packaging and deployment of a project.


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Did u fill out the form in Android project settings. Since latest 4.7 you have to put everything in there and not in the manifest.xml. Also I saw that Google Play App ID is new. I am unsure about if this is the 64 based code licence key.

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answered Feb 04 '15 at 11:45 PM

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avatar image DylanVelez Feb 04 '15 at 11:57 PM

Yup, I filled out the form, i put the correct keystore and password, where it says "Game apps ID" I put the number that i got in the developers console (the one to the right of the game services name) and where it says Google Play license key, I put the Base64 string that appears when one clicks in the Services & APIs link on the applications tab

avatar image spaceharry Feb 05 '15 at 12:03 AM

I am checking my 4.51 project on 4.7 p5 at the moment. I will tell you if I find something. So far I couldn't start my project on 4.7 on galaxy s4, so I am updating Android SDK atm.

avatar image DylanVelez Feb 05 '15 at 12:09 AM

Sure man, thank you.

avatar image spaceharry Feb 05 '15 at 12:20 AM

did you also add the permissions in the editor android project settings? I think some permissions are needed for achievements like Get_Accounts or also others. Not sure which one.

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