Crash when launching UE4

Development Programming & Scripting
1

link textRight now it appears that there is an issue with Launching UE. There are some threads that appear similar, but not entirely. This is what the CrashReportClient has:

Log file open, 03/24/14 02:21:09
LogModuleManager:Warning: ModuleManager: Module ‘PakFile’ not found - it’s StaticallyLinkedModuleInitializers function is null.
LogModuleManager:Warning: ModuleManager: Module ‘StreamingFile’ not found - it’s StaticallyLinkedModuleInitializers function is null.
LogModuleManager:Warning: ModuleManager: Module ‘NetworkFile’ not found - it’s StaticallyLinkedModuleInitializers function is null.
LogInit: Version: 4.0.1-2028188+++depot+UE4-LauncherReleases
LogInit: Compiled (64-bit): Mar 17 2014 14:23:19
LogInit: Build Configuration: Development
LogInit: Branch Name: ++depot+UE4-LauncherReleases
LogInit: Command line: “C:\Program Files\Unreal Engine\Launcher\Engine\Binaries\Win64\CrashReportClient.exe”
LogInit: Base directory: C:/Program Files/Unreal Engine/Launcher/Engine/Binaries/Win64/
[2014.03.24-07.21.09:241][ 0]LogTaskGraph: Started task graph with 2 named threads and 4 total threads.
[2014.03.24-07.21.09:316][ 0]LogInit: Computer: JORDAN-PC
[2014.03.24-07.21.09:316][ 0]LogInit: User: Jordan
[2014.03.24-07.21.09:316][ 0]LogInit: CPU Page size=4096, Cores=4
[2014.03.24-07.21.09:316][ 0]LogInit: High frequency timer resolution =3.312861 MHz
[2014.03.24-07.21.09:316][ 0]LogInit: Memory total: Physical=8.0GB (8GB approx) Pagefile=8184.0GB Virtual=8192.0GB
[2014.03.24-07.21.09:495][ 0]LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
[2014.03.24-07.21.10:606][ 0]CrashReportClientLog: Initial state = Unknown UploadState value
[2014.03.24-07.21.10:606][ 0]CrashReportClientLog: Sending HTTP request (pinging server)
[2014.03.24-07.21.10:695][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:695][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:786][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:787][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:787][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:787][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:787][ 0]LogSlate:Warning: GetFontFace failed to load or process ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’
[2014.03.24-07.21.10:787][ 0]LogSlate:Warning: GetFon

EDIT: Added DxDiag

2

Hello,

This seems somewhat related to this issue:

Could you please let me know if that is the case? If not I will be happy to further investigate.

Cheers!

3

Hi ,

I tried the work around that was listed in the thread above, but unfortunately it does not appear to have worked. I’m running into the same issue that I was before. Please let me know if you need any additional information.

4

Hi Boondog,

Some users have also been able to resolve this (or similar issues) by reinstalling Win 7 Service Pack 1. Would you be able to try that and see if you have any success?

5

We have not heard back from you in a while, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

6

I haven’t had the opportunity to test out the suggested fix yet. In case it doesn’t work, what additional information would you like?

7

Hi Boondog,

The requested information was in 's previous post. Have you tried to re-install the Win 7 Service Pack 1 to see if that resolves your error? Thank you!

8

Finally got around to re-installing SP1 and it didn’t resolve the issue.

9

I have the same exact issue,
I think that “StaticallyLinkedModuleInitializers function is null” in the third line is causing the problem, but don’t know how to fix it.

10

Hi Boondog and onemandev,

Can you post your crash logs so we can have a look? There may be something we are missing from the data currently available. Thank you!

11

Here is my crash logs.
link text

link text

link text

link text

12

@Nguyen Nam,

This post made by Boondog is more than a year old. I am going to close this post, and I have created a new post for your issue with the Launcher. You can find your new post here:

My Launcher is crashing - Platform & Builds - Epic Developer Community Forums

Cheers