UE4 crashes in Material Editor

Development Asset Creation
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1

Hello,
Im new to Unreal Engine 4 and I every time I try to start the material editor the engine crashes, given me the same error every time:

MachineId:E0F5C70F42F142975B18B9BD4637AEFD
EpicAccountId:

We apologize for the inconvenience.
Please send this crash report to help improve our software.

I don´t know what to do. Can anyone help ?

2

Hey CaptnC00I -

If you would, can you go to the following location and upload the diagnostics.txt, minidump.dmp and [ProjectName].log files as a zip: C:\Users\UserName\AppData\Local\Microsoft\Windows\WER\ReportQueue

Also let me know what version of the editor you are using and whether you are using a Launcher or GitHub version?

In the meantime, after uploading your files, I would try to go to the Launcher and verify your engine version or recompile your engine if using Github.

Thank You

Eric Ketchum

3

Hi CaptnC00I,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with the additional information requested above and we will offer further assistance.

Thank you.

Eric Ketchum

4

Hello Eric,

First sorry for answering so late. I was sick and hadn´t the chance to write.
I´m working on a launcher I get from my University.
And I also made a Zip archive as you wished and uploaded it.
Im really thankfull that you help me and

have a nice day.

link text

5

Hey CaptnC00I -

I’m still going through your logs now, but I wanted to try one quick thing. In Windows Explorer, go to your project folder and delete the following sub directories: Saved, Intermediate and (if there) Derived Data Cache. This will force the engine to recompile all shaders on first opening the engine again so it might take a minute but from what I am seeing, it looks like some corruption has occurred in the Shader directory. By deleting those directories you should have a clean compile of shaders on first opening.

I will continue investigating but please let me know if this solves your issue.

Thank You

Eric Ketchum

6

Hello Eric,

Tried it, but still the same problem. When i open the material editor engine crashes and I have to restart.
Thank you very much in advance for your efforts.

with best regards,
Nick

7

Hey CaptnC00I -

I wanted to check in and let you know we are still looking into a solution for you. I also wanted to make sure that you have been submitting your crashes when the crash reporter pops up.

Thank You

Eric Ketchum

8

Hey CaptnC00I -

I have reported your bug as UE-10117. We are currently debugging the crash reports and will get back in touch with you as soon as we have identified a solution to your crashes.

Thank You

Eric Ketchum