Hello,
I’ve been trying to get an asset from the marketplace, however UE requires me to have a credit card. Which i don’t have. I have enough on my paypal balance but nothing works when i try to buy it. It always tells me i need to add a credit card. I think they should fix this?
Kind regards
Is this problem still occurring? If so we will be happy to look into this further.
Hello,
I’m not sure as i don’t need to buy anything at the moment or bought in the past.
Maybe someone else can find out?
Greetings,
Celeste
Hello,
This is an old bug that we came across awhile ago that should be resolved. If you encounter this issue again once you purchase another asset, please reach back out to us so we can take a look into it again.
Reuben
It is happening today. I have sent a report via the help system.
Hi, I am having this issue, can’t purchase with my paypal, it is asking for a card. But I don’t have a card, please help.