x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Bug Report: Depth of Field faulty on HTC devices.

Hiya, wanted to report of a bug of sorts. I released an aplha version of my game and and it appeared to work fine except on two recent HTC phones (HTC One M8, HTC Desire Eye). On these phones the areas affected by the depth of field saw a strange duplicate artefact appear. I realised what the issue when the appearance of it changed as I adjusted the depth of field, so I removed it completely and the game displayed fine. I'm just going to finish development with DOP off, but thought you guys might want to know this problem was occurring.

As those were the only HTC phones my users tested on I don't know whether its a universal HTC problem or just those models.

Build version: Unreal Engine 4.6.1 (updated from 4.4.3)

alt text

A slightly older version of the UI, but you can see how its supposed to be appear below.

alt text

Product Version: Not Selected
Tags:
gameimage.jpg (56.2 kB)
screenshot00010.jpg (222.5 kB)
more ▼

asked Feb 28 '15 at 02:18 PM in Bug Reports

avatar image

Teigaga
123 5 8 16

avatar image [Epic] Gribbs ♦♦ STAFF Mar 04 '15 at 04:42 PM

Howdy Teigaga,

Thank you for reporting this issue. I am going to need a bit more information before I begin investigating this issue. Would you be able to test this issue on the newest version of UE4 (4.7.2) and see if you hit the same error? If so, would you be able to provided a step by step way that we may be able to reproduce this issue internally?

Any additional information would be greatly appreciated.

Thanks and have a great day!

avatar image Teigaga Mar 05 '15 at 01:06 PM

Yep, will do this once I get hold of a HTC phone again

avatar image [Epic] Gribbs ♦♦ STAFF Mar 16 '15 at 07:56 PM

Howdy Teigaga,

Just wanted to check in with you and see if you had the chance to test this issue once again with an HTC device. any information about this error and if it still is occurring would be greatly appreciated.

Thank!

avatar image Teigaga Mar 17 '15 at 02:07 PM

Hiya, not quite yet. My HTC testers are abroad at the moment. Should get hold of them in the next week and test it then :)

avatar image [Epic] Gribbs ♦♦ STAFF Mar 17 '15 at 02:56 PM

Sounds great Teigaga! Thank you for the update.

avatar image Teigaga Mar 27 '15 at 04:06 PM

Currently having problems getting the shipping build of my project to work on 4.7, converted from 4.6.

If I manage to get this past that then I should have an answer up very soon :)

avatar image [Epic] Gribbs ♦♦ STAFF Mar 31 '15 at 03:17 PM

Hey Teigaga,

What error are you currently seeing on your project when converting your project?

Thanks!

avatar image Teigaga Apr 05 '15 at 08:12 PM

Hi Sean,

It read "Unfortunately 'unrealproject' has stopped" whenever the distribution version was launched on a device, wasn't a problem when distribution was turned off. Managed to fix it by deleting the Build, Binary, Saved and Intermediate folders from the directory as suggested by a response to this thread: https://answers.unrealengine.com/questions/177637/47-android-shipping-crash-on-launch.html

So I've sent it to my HTC tester, should finally have an answer for you in the next day or 2, Thanks!

avatar image [Epic] Gribbs ♦♦ STAFF Apr 10 '15 at 08:59 PM

Howdy Teigaga,

Just wanted to check in once again and see if you had any updates on this issue. Be sure to let me know when you get the chance so that I may be able to further test this issue if needed.

Thanks and have a great day!

avatar image Teigaga Apr 11 '15 at 07:48 PM

Heya, sorry my HTC tester is being elusive. I'll update you once he gets back in touch with me :)

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

Hi Teigaga,

If ok with you, I would like to close out this issue for tracking purposes. When your tester gets back to you, feel free to leave a comment so that I may be able to further investigate this issue. This will also reopen the post so that I may be able see it when you do respond.

Thanks and have a great day!

more ▼

answered Apr 16 '15 at 08:39 PM

avatar image

[Epic] Gribbs ♦♦ STAFF
11.8k 292 14 77

avatar image Teigaga Apr 17 '15 at 10:22 AM

Sure, thats fine by me.

Thanks Sean.

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question