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Can't download or update the launcher

Hi, I am a subscribed user from Belarus , and when I want to download the laucnher form my account page i get this : alt text

In addition, i can't upgrade engine to 4.7.1 and download any content from market/samples tabs . I'am waiting for help,thanks .

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asked Feb 28 '15 at 03:37 PM in Installation & Setup

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avatar image Fandor1n Mar 01 '15 at 09:39 AM

Same here, Belarus, Minsk - error 403

avatar image Leonid_Kuzyakin Mar 01 '15 at 10:55 AM

Same problem, Belarus, Minsk

avatar image Stephen Ellis ♦♦ STAFF Mar 02 '15 at 12:57 AM

We are looking into this. Thank you for your patience.

avatar image r_galashov Mar 02 '15 at 10:54 AM

Got this problem too

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1 answer: sort voted first

Hi everyone,

We are blocking IP addresses from certain countries to comply with US law. We are however currently investigating whether we are blocking too aggressively / too many people.

We will post back as soon as we have an update on this.



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answered Mar 05 '15 at 06:54 PM

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41k 1009 183 494

avatar image Airung Mar 05 '15 at 08:11 PM

Thanks for your answer! We hope you can do something to let us avoid blocks and return our recently disappeared rights or/and possibilities of using your nice engine . We are waiting for good tidings :)

avatar image TJ V ♦♦ STAFF Mar 17 '15 at 06:27 PM

Hi everyone,

Please see this forums post. Most countries were unblocked and now should be able to download UE4.

If you have issues downloading the editor and you are not located in one of the 5 remaining blocked countries, please post back here to let us know.



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