Hi guys!!!
I need your help.
I’m working on a project for architectural visualization. Only several times when I’m working in the material editor the computer crashes and blue screen.
Normalmente quando salvo o material ou quando estou aplicando normal mapping no material
I have a good computer: Intel i7 4.0Ghz - 16GB RAM - GForce 760GTX and much disk space - Windows 7 x64
Why this happens, someone has the same problem?
Thanks
Hey Damien2k15 -
Thank you for your report, we will begin investigating this issue and in the meantime if you could answer a few questions for us:
Can you let me know what version of the editor you are using from the Launcher or Github and what the release you are using 4.7.1 or 4.6.1 or other? Are you experiencing this problem with all projects including a blank Template project or are you seeing this only in one particular project? You said that it was happening more when you applied a Normal Map or were saving the Material, Is the Material assigned to objects in the world before you save or is it newly created?
In the meantime if you could also let us know what the Bluescreen actually says the error is that would be helpful, typically bluescreen crashing is caused by a System error outside of the engine itself, but knowing the error would help us narrow down a solution for you.
Thank you again and I await your answers -
Eric Ketchum
Hey Damien2k15 -
We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.
Thank you.
Eric Ketchum
Hey Eric
I found just what the problem was. Actually it was problems with one of the memory modules bought at the end of the year. Substitutes the old modules it had never had the problem.
Thank you for listening and where it can contribute to the development of Unreal I’ll do.