Launcher Login Error. App failing to connect.
Hi, first time installing the Epic Launcher with the sub free update.
Launcher is installing with no noticeable issues, however when opening the launcher I get "Error! No version information received". Retrying produces the same issue. Upon clicking OK and continuing to attempt a login, the launcher sometimes hangs for a minute - sometimes its instant - and it gives me this "Error! Did not get a response. Are you connected to the internet?".
I've read through this page and various questions around the same problem in the answerhub. A lot of them are fairly dated though.
Based on what I've read, I've tried re-downloading and re-installing, rebooting the system, etc. I tried changing my internet options for accepted SSL & TLS versions. To no avail.
I've been trying to figure this out for a while now and without wanting to attempt a source-code workaround I decided to post here.
Here is my saved log file after a failed login attempt, using the methods from the troubleshooter.
Any help is much appreciated in advanced. Thanks.
asked Mar 02 '15 at 09:32 PM in Installation & Setup
Can you try this? At the end of the Target path, add: " -http=wininet" without the quotes, then apply and restart your Launcher.
answered Mar 03 '15 at 07:33 PM
I was just experiencing this myself, so I know how frustrating it is. Like you, I tried a number of the solutions folks have suggested, but wasn't having much luck. What seemed to work for me, was to run a fresh install with my anti virus and firewall (Bit Defender) disabled. I then ran the launcher as admin, while my anti virus and firewall were still off and it worked.
As I say, I tried everything else, but this seemed to do the trick. I didn't fancy a source-code workaround myself ;)
(Also, may sound odd, but make sure your iTunes is up to date, as well)
Anyway, hope this helps.
answered Mar 02 '15 at 09:52 PM
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