[SOLVED] Error! No version information received! / Did not get a response!

Whenever I open Epic Games Launcher, it says the error from the title. If I click ok and I try to log in, it fails. If I go offline, that doesn’t help because I’m trying to download Unreal Engine. Any ideas? I’ve already tried the “TLS” stuff but that didn’t change anything. Are the servers down or something? Or is it just me?

P.S - When I log in, its giving me this error: Error! Did not get response. Are you connected to the internet?

Good to know I’m not the only one! I’ve been trying for the past 2 hours and nothing.

I have the same problem :frowning: any solution ?

im trying whole day to find solution but still nothing :frowning: i even reinstaled the lucher but same problem.

Nobody knows how to fix this? C’mon. I’m getting frustrated. Been trying for like 5 hours…

I found the solution
Try unistaling bitdiffender this fixed the problem for me :). ( And restart the pc ).

Hi InterventX,

Please try the troubleshooting steps in the “Error: No version info received” section in the link below.

A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums.

If the issue still isn’t resolved, follow the steps towards the bottom of the page and post your Verbose logs.

I fixed it! I added -http=wininet at the end of the target path. Now the launcher is updating!

Thank you InterventX. That is exactly right.

Removing your antivirus is not wise. I also use BitDefender and that is not the problem. In fact, I temporarily disabled it to test and it still failed. The solution was given by InterventX: “I added -http=wininet at the end of the target path.” Please try that and see if it works for you now.

could you tell me how to do this because my windows keep saying it’s an invlid name/path