“March 02, 2015 at 21:14:32 A1—02—43—61 Landscape Material Pack $11.99 COMPLETED”
I reciently purchased the “Landscape Material Pack” and went to download it, but I don’t see it in my library, I also can’t find it in the marketplace and had to double check to make sure I’d not gone mad. But it shows in my transaction history.
Is there a place I’m missing, I assumed all your purchased assets ended up in the Vault under Library but I must be mistaken?
Hey Chaoss,
Earlier today we accidentally launched next week’s marketplace packs early. Many of these packs had not been QAed properly or set up properly and where removed from the marketplace until they launch next week. We will be providing refunds to all of those who purchased these packs. If you still want to Landscape Material Pack you will be able to purchase it next week!
Sorry for the inconvenience,
Harrison Moore
I understand, man it must be real busy over at Epic right now, you got news of all these new VR headsets, just made UE4 free (going to get a huge influx of new users) and GDC just started. Keep up the good work on the engine! (also we need more terrain material packs, that is an area that is really lacking)
email billing@unrealengine.com with the exact name of the content you purchased, and the email address you signed up with for the Unreal Engine, and we’ll get that processed ASAP for the refund!