My internet connection is interrupting when using the editor. When I started the editor, about 10 mins later page loading takes forever so internet dies. I started the launcher with offline mode, even closed the launcher when using the editor, also unplugged my ethernet cable and disabled/enabled the adapter and restarted the modem. Nothing helped except for closing the editor and waiting 2-3 minutes then internet turns back to the normal.
Also I experienced these:
internet connection doesn’t affected when the editor works in background, the editor remained open in the background for 30min and the internet hasn’t interrupted. (no never ending page loads or yellow exclamation mark on the connection icon at right bottom)
internet connection beginning to interrupt when I actually do something with the editor i.e. working on and compiling materials, baking lightmaps and fiddling in the staticmesh browser. That’s a pretty weird issue, not sure what causes that.
my maindobard has amd760g chipset with Realtek 8111D/E ethernet chip.
using amd phenomII x4 955be 3.2ghz cpu and radeon 7890le tahiti gpu.
I’d like to get your dxdiag information (gives me more information to work with than the specs you provided).
Can you to turn down your scalability settings in the editor and see if that helps? In the main editor window, in the toolbar above the viewport, go to settings>Engine Scalability Settings and select the “Low” option. If it seems to help, you can then go to medium and then on up until you find the one that works best.
hello , thanks for answering. I tried that again with lowest settings possible and also with opengl rendering separately but the problem still persists. I haven’t noticed any characteristic differences with the problem when I lowered the graphic settings. Internet connection starting to die within 10min and doesn’t turn back to normal until I close the editor.
I’d really like to send my dxdiag log via private channels(e-mailing) to you for troubleshooting. Any address that I can send it?
What kind of connection do you have? DSL, Cable, etc. What speeds? Is there anything other than an ethernet cable between the PC, Router, and Modem? Wi-fi?
Your firewall or Anti-Virus could be trying to block UE4 from accessing the internet as well. As far as I know, this wouldn’t usually affect other applications’ access, but let’s just make sure. Can you ensure that UE4Editor.exe is on the exceptions list for Anti-Virus and firewall?
Using 10mbit speed cable internet. And just checked, no firewall blockage for UnrealEngine exe. And no there’s nothing else than the basic ethernet cable between my modem and pc.
I’ve found some issues on other forums about people’s network connections cutting out when the system is under load or when they are playing games. Since using the editor puts a similar amount of stress on your PC, I figured I’d run some possible solutions by you.
If you are running Steam, can you try closing Steam completely (from the windows taskbar or task manager, just make sure Steam.exe is not running)?
Go to the Start Menu and right click on Computer. Select Manage. On the left hand side, select Device Manager. Find Network Adapters and expand it. Right click on your network adapter and choose properties. In the Power Management tab, uncheck "Allow the computer to turn off this device to save power
This one may not apply to you on a wired connection…but I’ll put it here in case somebody else has this problem. Go to Control Panel>Power Management. Select High Performance and then Change Plan Settings. Select Change Advanced Power Settings. Expand Wireless Adapter Settings>Power Saving Mode. Ensure that this is set to Maximum Performance.
Last option to try after all the others is to update your motherboard drivers.
Can you try these and get back to me? Some of these may be kicking in because your PC is trying to find resources wherever it can. I suspect that could be because you are running under the recommended amount of RAM (8GB).
EDIT: Marking this as answered for tracking purposes. Feel free to respond to this Answer if you’d like to re-open the issue.
Any other users with this issue, a similar issue was resolved by disabling the UDPMessaging plugin. Please see the answer to that issue for instructions.
Also having this issue and it seems like performance/RAM related since my level is pretty big with lots of assets. Although I do have 64 GB RAM - I noticed web pages wouldnt open, lag throughout and several minutes to start PIE sessions.