When i click install it says please wait… then after a while it will go back to saying install. Anything im doing wrong?
Hi Vlaint,
Could you post a copy of your dxdiag (system specs)? If you are on Windows you can find them by typing ‘dxdiag’ into the Start menu search bar.
Cant seem to upload the txt file so I just copied the top part.Thanks for a quick reply
Time of this report: 3/3/2015, 23:11:43
Machine name: 748SI-PC
Operating System: Windows 7 Professional 64-bit
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 02/05/13 14:37:39 Ver: 04.06.05
Processor: AMD FX™-6300 Six-Core Processor (6 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8152MB RAM
Page File: 4270MB used, 12033MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Video Card: r9 280x 3gb 384 bit
Tried uninstalling and installed but it was still the same.
Hi Vlaint,
Can you also provide us with debug logs? Follow these steps here to get them: A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums
-Max B.
For some reason its now downloading. tried installing the oldest version and it started to DL so I tried again with the 4.7.1 but still the same ,showing “please wait” then not doing anything , after 3 more clicks I went afk with it showing please wait then when I came back it was already downloading the file. I dont know if it was the oldest version that made it work or maybe it was able to download when I wasnt surfing, so it must be my net? Likely the second, though thanks for the quick response as I know there are probably a lot of people asking questions as the game engine has been made free to all just this day.
I don’t see that you have the Windows Service Pack 1 update. Sometimes not having this update can cause issues with the Launcher and editor.
Everything else there looks fine.
Hi Vlaint,
I attempted to convert your comment into an Answer but AnswerHub seems to have ‘misplaced’ it. Was I correct in assuming that the editor is now downloading? Post back here if you have any other issues with the download process.
Cheers,
TJ
Oh sorry wasnt able to include it in copying .Service Pack 1 (7601.win7sp1_gdr.150113-1808)
Editor? If its the launcher though it is now downloading 4.7.1 . Will do thanks