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"Conflicting data was found" when trying to purchase subscription

Hi there!

I'm trying to enter in my card information to purchase the license for Unreal Engine 4, however, when I do it tells me that "Conflicting data was found". I've got no idea what's causing this, and I've tried changing the details over and over and entering them in various ways - nothing helps. What's the issue?

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asked Mar 25 '14 at 07:23 PM in Installation & Setup

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Hi Coyotemation,

Apologies for the delay in response.

Is this issue still occurring for you? If so, can you please let us know the type of credit card you are trying to purchase with, and the country that you live in?


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answered Mar 30 '14 at 10:34 PM

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Stephen Ellis ♦♦ STAFF
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avatar image Stephen Ellis ♦♦ STAFF Oct 07 '14 at 08:14 PM

We have not heard back from you in a long time, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance. If the issue has changed, we recommend that you create a new post.

Thank you.

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