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unreal started from beginning

after i have downloaded 2 gb the launcher downloaded unreal form the beginning again from the fourth gb what to do ?

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asked Mar 05 '15 at 06:04 PM in Installation & Setup

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dark space studios
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avatar image TJ V ♦♦ STAFF Mar 05 '15 at 06:27 PM

Hi dark space studios,

Could you post your dxdiag (system specs)?

Try letting the download continue, it could have something to do with your connection. The total size of the editor should be around 8-10 gb.

avatar image dark space studios Mar 05 '15 at 06:40 PM

alt text

alt text

untitled.png (212.3 kB)
untitled2.png (181.3 kB)
avatar image dark space studios Mar 05 '15 at 06:41 PM

the problem is last night i have paused the download at 45 % and now when is started the download again i found out that the download started from 0 % again so what to do ?

avatar image TJ V ♦♦ STAFF Mar 05 '15 at 06:52 PM

It's possible that the download won't start again and if that is the case then try the solution in this post. It should clear out the installation. Unfortunately it does mean starting the install over again.

avatar image dark space studios Mar 05 '15 at 06:54 PM

so there is no other solution ? or any direct link ?

avatar image dark space studios Mar 05 '15 at 06:55 PM

so there is no other solution ? or any direct link ? please help me

avatar image dark space studios Mar 05 '15 at 07:02 PM

help me please

avatar image TJ V ♦♦ STAFF Mar 05 '15 at 07:11 PM

The only direct link to download the engine without using the Launcher is to download the Source code from Github and compile the editor manually.

avatar image dark space studios Mar 05 '15 at 07:13 PM

how to to that can you tell me and another thing the source code in the github is about 180 mega is that right ?

avatar image dark space studios Mar 05 '15 at 07:22 PM

? can any one help me ?

avatar image [Epic]Maximusdb3 STAFF Mar 05 '15 at 07:28 PM

Hi Dark Space,

This is currently an issue we're investigating internally. We will post back here with new information or questions ASAP once we know more.

-Max B.

avatar image [Epic]Maximusdb3 STAFF Mar 10 '15 at 09:35 PM

Hi Dark Space,

We're still investigating this issue. If you could provide us with debug logging this would help us solve this issue. You can find the steps to get debug logging here: https://wiki.unrealengine.com/Troubleshooting_Launcher_Problems#None_of_the_Above_Helped_-_Getting_Debug_Logs

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Hi Dark Space,

We haven't heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you're still experiencing this issue, please provide the additional info that Maximusdb3 requested above.

Cheers,

TJ

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answered Mar 16 '15 at 06:20 PM

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TJ V ♦♦ STAFF
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