x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Error 0xc000007b

Hello, I've just installed UE4 and when I try to run the Epic Game Luncher I get the 0xc000007b Error. I've already tried to fix the problem with DWalker as suggested in other threads but without suggess. You can find my log at the end of the post (some texts are in Italian, I hope that it's not a problem since most of the terms are similar to english),

I tried to unistall and reinstall VC2013 but again without success.

Someone can help me?

link text

Problem actually fixed:

SOLUTION If someone need it:

Download d3dcompiler_43.dll download the right version 32 or 64 bit,

Make a backup of your old d3dcompiler_43.dll

Replace the new DLL in C:\Windows\System32, test if it works..

Product Version: Not Selected
Tags:
log.txt (337.7 kB)
more ▼

asked Mar 06 '15 at 12:07 AM in Installation & Setup

avatar image

swissmistery
31 1 2 4

avatar image Vido05 Mar 06 '15 at 03:49 AM

During installation I 'v got same error, my machine is Win7x64, first time during installation got error

There is a problem with this windows installer package. A program run aspart of the setup did not finish asexpected. Contact your supportpersonnel or package vendor

I tried suggestions from here like SKIP_DIRECTX="1" and run as administrator and from here to reinstall VC Redist 2012 and VC Redist 2013 both x86 and x64 versions non of above helepd me. Will attach log, this same error happened to me when I was putting wrong version of DirectX .dll file, for ex. needed x86 and I placed x64 version in root dir of app. Here is my log

avatar image TJ V ♦♦ STAFF Mar 06 '15 at 03:40 PM

Hi swissmistery,

From your log file it looks like you are using Windows Vista. This is a unsupported operating system.

Here is our recommended specs:

  • Desktop PC with Windows 7 64-bit or a Mac with Mac OS X 10.9.2 or later

  • 8 GB RAM

  • Quad-core Intel or AMD processor

  • DX11 compatible video card. UE4 will run on desktops and laptops below these recommendations, but performance may be limited.

You can find more info here.

Cheers,

TJ

avatar image swissmistery Mar 06 '15 at 03:45 PM

Actually I have W7 64 bit..

Anyway I fixed my problem 1 hour ago, check my comment on my question.

Thank you anyway

avatar image TJ V ♦♦ STAFF Mar 06 '15 at 04:34 PM

That's odd that the logs showed your OS incorrectly, I'll look into that. Anyways, I'm glad you got it working.

Have a good day!

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

Thank you for the help but it didn't help me.

I tried more and more time reinstalling VC2013 / 2010 / 2008 and tried again to run DWalker to see if the log changed.. At the end a problem with d3dcompiler_43.dll appared.. So I simply searched it and downloaded it.. Now it seems to work.

SOLUTION If someone need it:

Download d3dcompiler_43.dll download the right version 32 or 64 bit,

Make a backup of your old d3dcompiler_43.dll

Replace the new DLL in C:\Windows\System32, test if it works..

more ▼

answered Mar 06 '15 at 03:07 PM

avatar image

swissmistery
31 1 2 4

avatar image Vido05 Mar 07 '15 at 01:15 AM

I can confirm on my win7x64 placing d3dcompiler_43.dll (x64ver) in EpicGamesLauncher fixed issue :) Tnx

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question