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Launcher Black Screen

Product Version: Not Selected
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dxdiag.txt (44.5 kB)
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asked Mar 06 '15 at 08:08 AM in Installation & Setup

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avatar image neighborlee May 26 '17 at 12:20 AM

I hav e this issue too, black screen, but if I hover mouse over some areas of black screen, it turns into hand and hd lights up.

So they are there, just black,,why? ;)

Unity it will be for this laptop I fear..can't this be fixed by devs allowing us to run it and suffer consequences of slowness ??

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Hello Orion94,

After looking over your dxdiag, I have found that your processor may not meet our recommended specifications.For developing with UE4, we recommend a desktop PC with Windows 7 64-bit or a Mac with Mac OS X 10.9.2 or later, 8 GB RAM and a quad-core Intel or AMD processor, and a DX11 compatible video card. UE4 can run on desktops and laptops below these recommendations, but performance may be limited.

Make it a great day

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answered Mar 06 '15 at 04:11 PM

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Rudy Q ♦♦ STAFF
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Hello, I had the same problem and upgraded to have enough ram (8GB to 16GB, the max for my 2012 macbook pro) for both osx host and Windows 10 guest in Virtualbox, but no change, because the problem is elsewhere entirely! I just unabled 3d acceleration in the Virtualbox settings and the launcher worked! So it's a bug in Virtualbox...havent't tested the engine in it yet, don't know if it will be ok without the 3d acceleration...

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answered Aug 01 '17 at 05:05 PM

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