A previous question was asked about this problem and the user used this picture. The pop-ups are the same as the ones I get, and the video card crashes in the same way on my Windows 8 Laptop. However, my version is Unreal Engine 4.7.2. This happens whenever I open the one project I have started (I’m a beginner), and I have tried rebooting once to no avail. I am using UE4 for an academic project, and need this problem to be resolved so I can get started as soon as possible.
Hey HJI,
Can you please provide us with your dxdiag info? I’d also like make sure that this is happening for every project. Can you try a few of our Sample Projects?
Thanks,
From the launcher, go to the Learn option on the left side. Scroll down until you find Engine Feature Samples. Click on one of them, then select 4.7.2 from the dropdown. Click Download.
Back in your Library, you’ll see it downloading in the Vault. Once it’s finished, select Create Project and choose a destination. Then you can open it straight from the My Projects section of your library.
HJI,
I’d also like to note that your system specs (specifically the CPU) are well under our recommended specs. I can recommend that you take a look at your laptop manufacturer’s website for any driver updates that could be available, but there is no guarantee that the editor will run at all on this laptop.
I did, and there are none related to that. I suppose I’ll have to try on another computer then, or is there anyway I can get around this? What are the specific specs off or missing? It is running but it’s crashing when I edit the basic scene, and the same for the sample one.
Ah, I did not know that you could get the editor up at all. If you can get it open, in the top toolbar, select Settings>Engine Scalability and set it to Low, if it isn’t automatically on that. This might allow you to continue working.
You may also consider running in DirectX10 or OpenGL. For DirectX10, go to the same Settings>Preview Rendering Level and choose Shader Model 4.
For OpenGL, you’ll want to navigate to the folder that contains the editor files. By default it is C:\Program Files\Unreal Engine\4.7\Engine\Binaries\Win64. Shift+Right Click in a blank space in that folder and choose “Open a Command Window Here”. Type in UE4Editor.exe -opengl and then choose your project from the project browser that launches. You can also put the full path to your .uproject directly after UE4Editor.exe to launch straight to the project. NOTE: you can also use the argument -d3d10 in place of -opengl to launch directly with DX10.
Edit: The specs that are off is mainly the CPU clock speed. The fact that it’s a slower CPU and it has to run with integrated graphics (the CPU is the video card, basically) it eats up CPU resources and draws from your RAM as video RAM. RAM tends to be much slower than VRAM to start with, but all of that combined can lead to problems. Integrated graphics can “work”, but the results really do vary.
It’s continuing working with the scalibility at low and when I open it launching directly with DX10. The problem is, when I take the normal route to open the project it crashes before I can lower the scalibility. What do you think about that? Is there away I can do it more comfortably, or is this the way I’ll have to launch it from now on?
Hey HJI,
On Windows machines, the launcher only opens the editor in DX11. We don’t recommend developing in DX10, but if you want to continue, I can recommend an alternative to the command line that might be a little easier.
Navigate to that same folder with UE4Editor.exe and make a shortcut for UE4Editor.exe. Right click on the shortcut and bring up its properties. In the target field, after the quotes, you can enter command line arguments. The arguments being your .uproject path and -d3d10.
Well, I guess it’s working alright now. Thanks very much for your help!
Hey HJI,
You’re welcome. If you do ever get another PC to work on, I’d recommend at least a mid-level gaming desktop or a gaming laptop for future development. There are a few threads on the forums where people recommend laptops as well.