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Can't download Unreal Engine/Tournament

Hi, When trying to download either of the above they fails. When trying to download the engine I get the following message "Unable to acquire Unreal Engine. It is not possible to procure this product at this juncture. Please try again later.". On the Unreal Tournament tab the download button reads "Unavailable". The computer runs Windows 8.1 64-bit. I successfully installed all on my laptop which runs Windows 7 64-bit. I've tried all the suggestions in the FAQ. I've re-installed a few times now. Created a new account. I'd attach the log but can't see anywhere to attach. I would be grateful for any help.

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asked Mar 08 '15 at 10:52 PM in Installation & Setup

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Smallcats
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avatar image TJ V ♦♦ STAFF Mar 09 '15 at 01:25 PM

Hi Smallcats,

Could you post a copy of your entire dxdiag (system specs)? It also lists software and drivers that may be required to download from the Launcher.

Also, you said you tried the suggestions on the FAQ page. Are you talking about the Troubleshooting Launcher page? If not, please try the suggestions in the section linked above.

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Thanks for the reply. I was meant to response yesterday saying that I am able to download them now. The launcher was left open all night and when I was about to shutdown the machine I noticed the option to download unreal tournament was available. I was able to download the the engine too. Needless to say I stay up till 4:00 playing unreal tournament and I'm paying the price in work now. Hope I can help out in the project in some way.

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answered Mar 09 '15 at 01:32 PM

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Smallcats
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Well I cant download UNREAL TOURNAMENT, downloading engine in launcher when i klick on unreal games it doesnt show me nothing.... I am furious, UT release me stress (or get bigger) anyway I need it!

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answered May 15 '19 at 11:47 PM

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Kratos_88
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